UnitedHealth Group
Manager, Clinical Care Variation - Remote
UnitedHealth Group, Circle Pines, Minnesota, United States, 55014
Manager, Clinical Care Variation
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing Together. The Manager, Clinical Care Variation will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations
including Clinical Variation Reduction
to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will support opportunity analysis, solution design and implementation, and financial measurement, with a focus on the Emergency Department. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment and confident in their interactions with senior leaders (C-suite), providers, and business partners. Youll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:
Supports the project team by participating in assessment, solution design, implementation, and execution through coordination, documentation, and tracking metrics and outcome activities Supports the combined client and Optum Clinical Practice team by identifying opportunities and risks, facilitating solutions, and maintaining alignment with cross-functional priorities Works directly with the frontline leadership and client on daily operational improvement initiatives Drives clear, concise lines of communication with key stakeholders across Optum and client teams in coordination with the Optum leader to ensure effective implementation of service commitments and capturing needs for project success Ensures cross-project cohesion by identifying areas of dependency and collaboration as well as scheduling and facilitating team meetings to ensure cross-business organization and harmonization Supports client relationship and program management activities, including but not limited to: Manages historical, current, and future state procedural clinical services content Manages and tracks the project plans and scoping documents, including tasks, activities and milestones in partnership with the assigned consultants Organizes status reports, identifying and escalating risks and issues when appropriate Manages and tracks data and information requests and documentation Coordinates across business units to create cohesive, client-ready business deliverables; and Tracks performance against contractual obligations Provides thoughtful input to optimize overall Clinical Variation performance, advising leaders on performance management and improvement activities Works with Clinical Variation leadership to establish and track measured outcomes, criteria, standards and levels using appropriate methods Supports service deployment and closely monitors performance, working with finance and operations to ensure financial viability and operational excellence Identifies business unit gaps and helps to develop action plans to mitigate risks and issues Builds trusting relationships with senior leaders, clinicians, and business partners Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
Licensed Registered Nurse in state of residence 7+ years of hospital clinical practice experience 3+ years of nursing management / leadership experience 3+ years of experience in customer relationship management Knowledge of Emergency Department flow and throughput, including interval measures and care models Experience delivering presentations to senior leadership Proficient with MS Excel and PowerPoint for creating presentations Ability to travel up to 80% Preferred Qualifications:
Experience in hospital procedural leadership and/or leading complex clinical transformation consulting engagements resulting in significant recurring financial benefit Experience developing clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits subject to eligibility requirements). The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing Together. The Manager, Clinical Care Variation will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations
including Clinical Variation Reduction
to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will support opportunity analysis, solution design and implementation, and financial measurement, with a focus on the Emergency Department. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment and confident in their interactions with senior leaders (C-suite), providers, and business partners. Youll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:
Supports the project team by participating in assessment, solution design, implementation, and execution through coordination, documentation, and tracking metrics and outcome activities Supports the combined client and Optum Clinical Practice team by identifying opportunities and risks, facilitating solutions, and maintaining alignment with cross-functional priorities Works directly with the frontline leadership and client on daily operational improvement initiatives Drives clear, concise lines of communication with key stakeholders across Optum and client teams in coordination with the Optum leader to ensure effective implementation of service commitments and capturing needs for project success Ensures cross-project cohesion by identifying areas of dependency and collaboration as well as scheduling and facilitating team meetings to ensure cross-business organization and harmonization Supports client relationship and program management activities, including but not limited to: Manages historical, current, and future state procedural clinical services content Manages and tracks the project plans and scoping documents, including tasks, activities and milestones in partnership with the assigned consultants Organizes status reports, identifying and escalating risks and issues when appropriate Manages and tracks data and information requests and documentation Coordinates across business units to create cohesive, client-ready business deliverables; and Tracks performance against contractual obligations Provides thoughtful input to optimize overall Clinical Variation performance, advising leaders on performance management and improvement activities Works with Clinical Variation leadership to establish and track measured outcomes, criteria, standards and levels using appropriate methods Supports service deployment and closely monitors performance, working with finance and operations to ensure financial viability and operational excellence Identifies business unit gaps and helps to develop action plans to mitigate risks and issues Builds trusting relationships with senior leaders, clinicians, and business partners Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
Licensed Registered Nurse in state of residence 7+ years of hospital clinical practice experience 3+ years of nursing management / leadership experience 3+ years of experience in customer relationship management Knowledge of Emergency Department flow and throughput, including interval measures and care models Experience delivering presentations to senior leadership Proficient with MS Excel and PowerPoint for creating presentations Ability to travel up to 80% Preferred Qualifications:
Experience in hospital procedural leadership and/or leading complex clinical transformation consulting engagements resulting in significant recurring financial benefit Experience developing clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits subject to eligibility requirements). The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.