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Puget Sound Energy

Project Manager II - Customer & System Projects North

Puget Sound Energy, Burlington, Washington, United States, 98233

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Project Manager II - Customer & System Projects North

The Project Manager Position II directs and manages the processes and activities of projects that carry medium risk and financial impact. Project development may be guided with the assistance of the senior department staff. Manages and executes projects with a clearly defined scope of work, which may involve multiple internal customers or departments, as well as external customers. Coordinates and communicates tasks with other departments such as Engineering, Real Estate, Environmental, Permitting, System Planning, and Energy Resources. May draft medium complexity contracts, monitor contracts and contractors. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. This job is considered "safety sensitive" as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites. Coordinates resources, provides oversight and direction to team members. Identifies the scope of an assigned project and decides logical action to meet project requirements and deadlines. Communicate and manage the customer relationship as the primary point of contact. Accurately identify customer needs, set reasonable expectations, identify potential issues and share alternatives. Facilitates communication between service providers and internal customers, which may include technical support at the direction of a senior project manager. Responds to customer concerns and works with appropriate parties for resolution. Facilitates technical assistance to internal and external customers. Applies general rules, standards and guidelines to specific technical problems. Reports on project and program progress as directed. Gathers, consolidates and analyzes facts in relation to project requirements. Responsible for schedule and budget development, management and forecasting. Supports emergency response work as requested. Bachelor's Degree or equivalent combination of education and/or work experience. At least four years relevant work experience including managing simple projects. Demonstrated strong written and verbal communications skills and ability to work as part of a team. Basic knowledge and experience in scheduling, estimating, accounting and finance principles. Basic knowledge in project management discipline to effectively arrange resources and manage multiple simple to medium complexity projects in a cross-functional environment. Customer-oriented, a positive, team-oriented and collaborative attitude, flexibility, an understanding of the business issues driving the need for the project, and solid work ethic are expected.