Aya Healthcare
Our Mission
Imagine building a better healthcare journey for patients with cancer where individuals and their loved ones feel seen, supported, and heard by their care team both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience not just for patients but also for their caregivers and loved ones as well as those delivering and paying for their care. Today Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care in the next few years we will become a nationally recognized technology-driven and provider-centric care delivery model reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deepwe're not satisfied with the status quo but determined to redefine it. To make this happen we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful we want to hear from you. Together we can revolutionize cancer care and make a difference that lasts a lifetime. Within your first three months you will: Have completed training and are up to speed on Thyme Care systems, tools, technology partners, and expectations. Have built strong trusting relationships with your members where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards. Identify and prioritize a member's needs and help them remain safe in the community. Assist members with care coordination and care management following admissions. Coordinate discharge plans with hospital case managers and follow-up care with providers. Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences. Build strong trusting relationships with payers and providers to optimize care and prevent readmissions for our members. Partner with non-clinical Care Team members to support the members' social determinants of health needs such as food resources, transportation access, and support at home. Conducting telephonic assessments including pain assessments and medication reconciliation. Ensure members have access to medications and appointments providing referrals and support as appropriate. Perform virtual home safety evaluations and assess the need for DME/supplies. Provide referrals to PT OT skilled nursing palliative care hospice care, etc. as appropriate. Be available for urgent clinical escalations and clinical consult support. What leads to success: A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing an unrestricted Registered Nurse (RN) license and a willingness to obtain additional state licenses as needed. Experience. You have at least 5 years of nursing experience with 3 years of high-acuity adult oncology experience. Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. Effective listener and communicator. You are winsome and articulate but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues. Comfort with ambiguity. Start-ups are fast-paced environments and you understand that rapid changes to the business strategy, organization and priorities are par for the course and part of the adventure. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is important. Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.
Imagine building a better healthcare journey for patients with cancer where individuals and their loved ones feel seen, supported, and heard by their care team both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience not just for patients but also for their caregivers and loved ones as well as those delivering and paying for their care. Today Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care in the next few years we will become a nationally recognized technology-driven and provider-centric care delivery model reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deepwe're not satisfied with the status quo but determined to redefine it. To make this happen we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful we want to hear from you. Together we can revolutionize cancer care and make a difference that lasts a lifetime. Within your first three months you will: Have completed training and are up to speed on Thyme Care systems, tools, technology partners, and expectations. Have built strong trusting relationships with your members where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards. Identify and prioritize a member's needs and help them remain safe in the community. Assist members with care coordination and care management following admissions. Coordinate discharge plans with hospital case managers and follow-up care with providers. Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences. Build strong trusting relationships with payers and providers to optimize care and prevent readmissions for our members. Partner with non-clinical Care Team members to support the members' social determinants of health needs such as food resources, transportation access, and support at home. Conducting telephonic assessments including pain assessments and medication reconciliation. Ensure members have access to medications and appointments providing referrals and support as appropriate. Perform virtual home safety evaluations and assess the need for DME/supplies. Provide referrals to PT OT skilled nursing palliative care hospice care, etc. as appropriate. Be available for urgent clinical escalations and clinical consult support. What leads to success: A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing an unrestricted Registered Nurse (RN) license and a willingness to obtain additional state licenses as needed. Experience. You have at least 5 years of nursing experience with 3 years of high-acuity adult oncology experience. Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. Effective listener and communicator. You are winsome and articulate but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues. Comfort with ambiguity. Start-ups are fast-paced environments and you understand that rapid changes to the business strategy, organization and priorities are par for the course and part of the adventure. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is important. Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.