UnitedHealth Group
Patient Access Registrar
The Patient Access Registrar are responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. This position is Full-Time 40 hours per week Monday
Thursday or Tuesday
Friday
10 hours a day. Also able to do 5 days 8 hours per day. Work Location: Floating between the following three locations - 4747 Arapahoe Ave, Boulder, CO, 101 Erie Parkway, Suite 102, Erie, CO 80516, and 1000 W. South Boulder Rd, Lafayette, CO 80026 Primary Responsibilities:
Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Responsible for collecting data directly from patients and referring provider offices to confirm for patient services Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas Finalizing estimates for outpatient services Answering phone calls from our dedicated phone tree Reasons To Consider Working For UnitedHealth Group:
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
High School Diploma/GED (or higher) 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support role Ability to work onsite at 4747 Arapahoe Ave, Boulder, CO, 101 Erie Parkway, Suite 102, Erie, CO 80516, and 1000 W. South Boulder Rd, Lafayette, CO 80026 Must be 18 years of age or older Preferred Qualifications:
Experience with Microsoft Office products Experience working with electronic medical records such as Epic Experience in a Hospital Patient Registration Department, Physician office or any medical setting Experience in insurance reimbursement and financial verification Experience in requesting and processing financial payments Ability to perform basic mathematics for financial payments Working knowledge of medical terminology Understanding of insurance policies and procedures Soft Skills:
Strong interpersonal, communication and customer service skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
The Patient Access Registrar are responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. This position is Full-Time 40 hours per week Monday
Thursday or Tuesday
Friday
10 hours a day. Also able to do 5 days 8 hours per day. Work Location: Floating between the following three locations - 4747 Arapahoe Ave, Boulder, CO, 101 Erie Parkway, Suite 102, Erie, CO 80516, and 1000 W. South Boulder Rd, Lafayette, CO 80026 Primary Responsibilities:
Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Responsible for collecting data directly from patients and referring provider offices to confirm for patient services Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas Finalizing estimates for outpatient services Answering phone calls from our dedicated phone tree Reasons To Consider Working For UnitedHealth Group:
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
High School Diploma/GED (or higher) 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support role Ability to work onsite at 4747 Arapahoe Ave, Boulder, CO, 101 Erie Parkway, Suite 102, Erie, CO 80516, and 1000 W. South Boulder Rd, Lafayette, CO 80026 Must be 18 years of age or older Preferred Qualifications:
Experience with Microsoft Office products Experience working with electronic medical records such as Epic Experience in a Hospital Patient Registration Department, Physician office or any medical setting Experience in insurance reimbursement and financial verification Experience in requesting and processing financial payments Ability to perform basic mathematics for financial payments Working knowledge of medical terminology Understanding of insurance policies and procedures Soft Skills:
Strong interpersonal, communication and customer service skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.