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Memorial Regional Hospital

Corporate Communications Manager - FT - Days - MHS

Memorial Regional Hospital, Hollywood, Florida, United States, 33021

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Corporate Communications Manager

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. The Corporate Communications Manager develops and executes strategic corporate communications plans to promote and position Memorial Healthcare System (MHS) service lines, programs and medical experts in the local, regional, and national media markets while working collaboratively to integrate brand journalism to advance internal/corporate institutional messages. The Corporate Communications Manager uses innovative tactics to enhance internal and executive communications while assisting with media relations initiatives. The Manager creates annual communications plans under the guidance of the Corporate Communications Director, establishing clear goals, metrics and strategies to enhance the Memorial image through all communications functions, including social media, newsletters and internal tactics, media placements, annual reports, CEO and leadership communications, etc. Supportive of HR and internal stakeholder communication needs, leading Corporate Communications Coordinator and Specialist(s) in the creation of all assets. Responsibilities: Manages Corporate Communication activities such as physician communication, internal communications and other system projects. Is lead for generation of internal communications plans, integration of communications tools and reviewing metrics for campaign and individual asset efficacy. Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Manages vendor contracts and optimizes communications tools to ensure all communications can be executed in a timely manner that meets Memorial quality expectations. Responsible for managing and updating corporate communication materials such as media kits, fact sheets, corporate brochures, online newsroom as needed, as well as Human Resource, Compliance, Legal and other departmental internal communications needs. Provides counsel to stakeholders on best communications strategies for various audiences and desired outcomes. Works closely with marketing and creative teams to execute requests communication tools. Maintains and updates the issue management/crisis communications plan and holds bi-annual meetings with cross-functional teams to review updates. On call during all crises to support internal and external communications. May be called upon to act as a spokesperson. Manages all aspects of corporate communications, proactively identifying, developing and successfully building stories and communications assets for internal stakeholders, while repurposing content for local, national, trade, niche, business, special interest media outlets and digital media. Fosters relationships with internal stakeholders, Memorial leadership, vendors, journalists, editors, producers, and others. Competencies: ACCOUNTABILITY CRISIS COMMUNICATION MANAGEMENT CUSTOMER SERVICE DEVELOPS RELATIONSHIPS EFFECTIVE COMMUNICATION LEADING STRATEGY MEDIA INDUSTRY RESPONDING TO CHANGE STANDARDS OF BEHAVIOR Education and Certification Requirements: Bachelors (Required) Additional Job Information: Complexity of Work: Requires critical thinking skills, exceptional communication and writing skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. A high level of business acumen, understanding and ability to transfer business strategy, goals and objectives into highly effective media and corporate communications. Demonstrated expertise with media relations, corporate communications, and collateral material development. Demonstrated ability to manage people, multiple projects and deadlines. Knowledge and use Microsoft Office suite required. Required Work Experience: Five (5) years of experience in a media relation role required. Other Information: Additional Education Info: Bachelor's degree in Communications, Journalism, or in a job related field. Working Conditions and Physical Requirements: Bending and Stooping = 0% Climbing = 0% Keyboard Entry = 60% Kneeling = 0% Lifting or Carrying 0 - 25 lbs Non-Patient = 40% Pushing or Pulling 0 - 25 lbs Non-Patient = 40% Reaching = 40% Repetitive Movement Hand/Arm = 60% Sitting = 60% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 60% Seeing - Near = 60% Dust = 20% Computer Monitor = 60% Shift: Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net.