Think Academy US
Center Operations Support Assistant
Think Academy US, San Francisco, California, United States, 94110
Center Operations Support Assistant
We are looking for a Center Operations Support Assistant to join our central operations team. This is an ideal role for someone early in their career who is eager to learn, grow, and make a meaningful impact. You'll receive clear guidance and mentorship while supporting the backbone of our multi-center operations. Key Responsibilities: Assist in the recruitment process for tutors and center managers, including resume screening, scheduling, and communication follow-up. Help build and update training content and materials for new tutors and store managers. Assist in the setup and delivery of onboarding processes. Gather feedback and help optimize training experiences across roles. Respond to day-to-day operational needs from local centers. Coordinate delivery of supplies, classroom materials, or system access. Help document SOPs and streamline processes across centers. Track and manage inventory and assets distributed to each store (e.g., tablets, furniture, instructional kits). Maintain organized logs for asset allocation and usage. Assist in collecting and organizing data related to enrollment, class performance, and user feedback. Generate basic reports for internal review and decision-making. Required: Based in the Bay Area and able to visit local centers when needed. Strong organizational and communication skills. Comfortable using spreadsheets and digital tools. Quick learner with a proactive, can-do attitude. Preferred: Experience in education, administrative roles, or recruiting is preferred, but not required. Proficient with productivity and collaboration tools, including Google Sheets and Notion. Open to internal growth into operational, HR, or training-related roles. What We Offer: Hands-on mentorship to assist in growth from day one. Fast-paced learning environment with a plethora of growth opportunities available. Opportunity to support and shape a meaningful education brand. Flexible, supportive team culture.
We are looking for a Center Operations Support Assistant to join our central operations team. This is an ideal role for someone early in their career who is eager to learn, grow, and make a meaningful impact. You'll receive clear guidance and mentorship while supporting the backbone of our multi-center operations. Key Responsibilities: Assist in the recruitment process for tutors and center managers, including resume screening, scheduling, and communication follow-up. Help build and update training content and materials for new tutors and store managers. Assist in the setup and delivery of onboarding processes. Gather feedback and help optimize training experiences across roles. Respond to day-to-day operational needs from local centers. Coordinate delivery of supplies, classroom materials, or system access. Help document SOPs and streamline processes across centers. Track and manage inventory and assets distributed to each store (e.g., tablets, furniture, instructional kits). Maintain organized logs for asset allocation and usage. Assist in collecting and organizing data related to enrollment, class performance, and user feedback. Generate basic reports for internal review and decision-making. Required: Based in the Bay Area and able to visit local centers when needed. Strong organizational and communication skills. Comfortable using spreadsheets and digital tools. Quick learner with a proactive, can-do attitude. Preferred: Experience in education, administrative roles, or recruiting is preferred, but not required. Proficient with productivity and collaboration tools, including Google Sheets and Notion. Open to internal growth into operational, HR, or training-related roles. What We Offer: Hands-on mentorship to assist in growth from day one. Fast-paced learning environment with a plethora of growth opportunities available. Opportunity to support and shape a meaningful education brand. Flexible, supportive team culture.