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AmeriVet Veterinary Partners

Customer Service Representative

AmeriVet Veterinary Partners, Medway, Massachusetts, United States, 02053

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Customer Service Representative Position

Do you love working with clients? Are you looking to build long-term relationships with clients and patients? Do you strive to bring fun into your work environment while fostering a culture of accountability? If you answered YES to these questions, we would love to add you to speak with you! Job Description

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interactionwhether over the phone or in personresults in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. Why Work With Us?

We are committed to delivering the highest standard of veterinary medicine while ensuring that both our clients and patients enjoy a warm and enjoyable experience. We are dedicated to your professional growth, offering a competitive benefits package alongside a strong emphasis on leadership development to help you flourish in your career. Be part of a team that values excellence, enjoyment, and empathy in all we do! Applicant Requirements:

Professional and friendly phone etiquette Available to work weekends and evenings, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures What Can You Expect Here? High support staff to doctor ratio Electronic Medical Records A positive and team-oriented work environment A supportive leadership team Benefits

We offer a very competitive compensation package, along with an outstanding benefits package: Medical, Dental & Vision Health Insurance Plans Employee Pet Discounts CE Allowance Paid Time Off 401k Options If you are looking to make a difference in the lives of pets, while helping to grow Medway Animal Hospital contact us today. Job Type: Full-time, permanent or long-term position. Pay: Starting at $16.00; negotiable based on experience Benefits: 401(k); 401(k) matching; Dental insurance; Employee discount; Flexible schedule; Health insurance; Life insurance; Paid time off; Vision insurance. Fostering Internal Growth: Employee Career Development at AmeriVet Your journey to career advancement starts where you are. Discover your potential for growth within AmeriVet as we provide mentorship and insights into cross-functional roles. Elevate your skills, transition into leadership positions, and shape your success by harnessing the power of internal opportunities. At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. *Please note: Any benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.