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System One

ServiceNow Engineer Sr

System One, Pittsburgh

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We have below mentioned ServiceNow role, if interested please share your resume .

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Position Title: Technology Engineer Sr - Contractor

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Position Location: Pittsburgh, PA

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Provide locations/flexible work by preference: In order of preference:

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Pittsburgh, PA

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Dallas, TX

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Strongsville, OH

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Birmingham, AL

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Phoenix, AZ

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Ability to work remote: Hybrid - 3 days in office, 2 remote REQUIRED

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Acceptable time zone(s): EST preferred

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Days of the week: Monday-Friday

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Working Hours (Flexible): 8am-5pm

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Intended length of Assignment: One year

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Reason for open position: Replacement

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Potential for Contract Extension: Yes

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Function of the Group: Manages ServiceNow as a whole

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Initiatives/Projects: Migrating to new experience of ServiceNow

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Industry background: ServiceNow background, Prior Banking

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Team Dynamic: Currently six groups, with the plan to add two new groups. Each group has 7-11, one product owner, one scrum master, one developer, quality engineers, and some groups have BSAs and platform architects

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Roles and Responsibilities:

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• Perform design tasks and develop components of application and technical architecture

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• Develop test cases and data

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• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.

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• Assists with selecting appropriate platforms, integrates and configures solutions.

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• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

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• May provide consultation on common issues and best practices for junior staff.

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• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.

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• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

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Must Have Technical Skills:

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    Level 3 - 8 years+ preferred by HM

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    Design and develop Order guides, Catalogs, and Record Producers.

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    Hands on experience implementing HRSD, Employee Center Pro, Agent workspace

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    Good understanding on other ITSM modules like Change, Incident, Problem, and Knowledge.

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    Develop/Maintain integration between SNOW and other systems using REST/SOAP API, MID Servers and Integration Hub.

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    Hands on experience customizing ServiceNow by creating UI Policies, Client Scripts, Catalog

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    Client Scripts, Business Rules, Script Includes and Scheduled jobs using Glide classes, Ajax, JavaScript

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Service Portfolio Management (SPM): Must have Experience in below modules;

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    Agile Development

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    Project Portfolio Management

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    Demand Management

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    Resource Management

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    Innovation Management

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    Cost Management

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    Test Management

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    Portfolio & Strategic Planning

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    Investment Funding

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    Portfolio Management

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    Scenario (Financial) Planning

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Integrated Risk Management (IRM): Must Have Experience in below modules;

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    Policy & Compliance management

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    Risk Management

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    Audit Management

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    Cyber Security Executive Dashboard

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    Continuous Auth & Monitoring Workspace

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    Regulatory Change Management

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    Use Case Accelerators

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    GRC Metrics

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    GRC Compliance Case Management

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Flex Skills/Nice to Have:

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N/A

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Soft Skills:

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Communication

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Go Getter

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Proactive

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Education/Certifications:

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ServiceNow System Administration Certified preferred, degree not required

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Role Differentiator:

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Transformation exposure to the new instance of ServiceNow

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Ref: #404-IT Pittsburgh

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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.