DHS HQ Desktop Support Services

Description

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SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract.

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These positions will provide a broad range of desktop and end-user services in support of DHS’s mission to safeguard the American people, our homeland, and our values. Services include but are not limited to: call/contact center services, help desk services, service desk support services, end-user support services, network operations and maintenance support services, operation and maintenance of the DHS HQ A-LAN, engineering support services, and project management services.

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The positions are contingent upon contract award anticipated for August 2025 with an September 2025 start date.

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All positions must be performed in the United States and will be either be on contractor site, government site, or remote.

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Qualifications

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Positions will be available in the following skill areas. Minimum requirements will vary based on role, level, education and experience:

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· Project Management

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· Operations Management

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· Service Desk

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· Quality Assurance and Risk Management

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· Network Engineers

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· Hardware Engineers

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· Software Engineers

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· Cyber Security Engineers

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· Information Assurance and Security Operations

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· Business Operations

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· IT Infrastructure

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· Systems Engineers

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EDUCATION AND EXPERIENCE:

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· Minimum requirements will vary based on role, level, education and experience

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CLEARANCE REQUIREMENT:

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· Active Secret or Top Secret clearance

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· Must be able to successfully obtain a DHS Public Trust

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Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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REQNUMBER: 2506170

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SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability