City of Norfolk, VA

Library Assistant II

City of Norfolk, VA, Norfolk

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Library Assistant II

Salary

$40,959.61 - $68,433.26 Annually

Location

Norfolk VA 23510, VA

Job Type

Casual Part-time

Job Number

13343

Department

The Slover

Division

Downtown Branch Library

Opening Date

08/06/2025

Closing Date

8/17/2025 11:59 PM Eastern

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Description
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Benefits
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Questions
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Description

The City of Norfolk's Downtown branch at Slover invites applications for a part-time Library Assistant II position to join our Circulation Team. Success in this position draws on the incumbent’s competencies in advocating an inclusive and diverse library environment, nurturing safe and accessible library spaces, and embracing innovative processes and technologies that enhance library operations. This position reports to the Customer Service Team Lead at The Downtown Branch at Slover.

Primary responsibilities of this position include ensuring that The Downtown Branch at Slover Library materials are organized and easy to obtain by both the public and the staff, charging and discharging of library materials, and running various library collection reports. Assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.

The Slover is a beautiful venue and multi-use facility in downtown Norfolk with a mission to be a premier destination for residents and visitors to enjoy. The Slover will support a thriving downtown by encouraging tourism, providing resources for entrepreneurs, and housing the downtown branch library at The Slover.

Departmental Hiring Salary Range: $19.69

Essential Functions

Essential functions include but are not limited to:

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Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
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Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material.
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Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
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Assists with events by setting up displays and researching and preparing information about authors.
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Assists with the receiving and ordering of new library materials using the on-line computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders.
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Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work..

Additional Information & Requirements

Work Hours: This position is 20 hours per week. Workdays and hours will vary depending on organizational needs. Staff typically work schedules anytime within the hours of 9:30 am - 6:00 pm on Monday, 8:30 am - 7:00 pm Tuesday – Thursday, and 8:30 am -5:00 pm on Friday and Saturday.This position will require flexibility to work some rotating weekends and evening schedules.

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Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
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Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
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Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
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Retirement
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If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

I understand and will answer the following supplemental questions completely and thoroughly.

Are you a current or previous City of Norfolk employee?

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Yes - I am a current City of Norfolk Employee
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Yes - I am a previous City of Norfolk Employee
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No - I am not a previous or current City of Norfolk employee
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Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

Please select the highest level of education you have completed.

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High School Diploma/GED
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Some College (6 months or more)
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Vocational/Technical Degree
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Associate's Degree
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Bachelor's Degree
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Master's Degree or higher
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How many years of library work or volunteer experience do you possess?

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No experience
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Less than a year
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1-3 years
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3-5 years
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More than 5 years
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How many years of customer service experience do you possess?

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No experience
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Less than a year
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1-3 years
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3-5 years
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More than 5 years
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This position requires the ability to work Monday through Saturday with some rotating weekends. Are you willing and able to accept this scheduling requirement?

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Yes
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No
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Please indicate your veteran status. (A copy of your long form DD-214 may be required)

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I am not a Veteran
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I am a Veteran
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I am a Disabled Veteran
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Required Question

Employer

City of Norfolk

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