Job Opportunity At Omni Louisville
Location Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.
Job Description
The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. Responsibilities include working as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Additionally, the therapist is responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis. They must maintain sanitation of work area and equipment as required by state board guidelines. They should ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste. The therapist must begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times. They must also ensure all guests depart with a completed prescription form after each and every service. The therapist should strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day/week/month.
Qualifications
The ideal candidate will have a current state massage license and at least one year of minimum experience in massage therapy. They must maintain sanitation of work area and equipment as required by state board guidelines standard operating procedures. The therapist should be an effective communicator with excellent guest care, guest service and attention to detail. They should be flexible and cooperative, and able to sit, stand and walk up to 8 hours. They should also be able to lift and carry up to 20 pounds.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to