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New Catalyst

Customer Service Representative - Entry Level

New Catalyst, Louisville

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Start Your Career in Customer Service – No Experience Required!

We’re hiring immediately for an Entry-Level Customer Service Representative to join our growing team! If you’re looking to gain valuable experience, develop new skills, and build a long-term career, this is the opportunity for you.

We provide paid training , daily mentorship , and fast-track advancement opportunities for driven individuals who are ready to make a difference in their community and grow professionally.

Key Responsibilities:

  • Serve as the first point of contact for customers with questions, concerns, or product inquiries

  • Deliver friendly, accurate, and solution-focused customer service

  • Help promote and explain campaign initiatives and services

  • Assist with client account updates, troubleshooting, and general support

  • Maintain accurate records of customer interactions and feedback

  • Collaborate with team members to meet individual and team goals

  • Represent our clients with professionalism, enthusiasm, and integrity

What We’re Looking For:

  • Excellent communication and interpersonal skills

  • Positive attitude and customer-first mindset

  • Ability to work well in a team-oriented, fast-paced environment

  • Eagerness to learn and grow with hands-on training

  • High school diploma or equivalent

  • Must be 18+ and authorized to work in the U.S.

  • Reliable transportation and punctuality

What We Offer:

  • Immediate full-time openings with weekly pay

  • Paid training — no experience necessary

  • Supportive team environment and ongoing mentorship

  • Opportunities for advancement based on performance, not seniority

  • Resume-building experience in customer relations and communication

  • A fun, fast-paced, and purpose-driven workplace

About Us:
We’re a mission-driven company that partners with nonprofit organizations and socially conscious brands to help increase their outreach and impact. Our customer service team plays a crucial role in representing our clients and creating positive experiences for every individual we interact with.

Apply Today – Start Tomorrow!
If you're ready to launch a fulfilling career in customer service and make a meaningful difference, apply now for immediate consideration!