Pallet
Senior/Staff Software Engineer — Voice AI Engineering Lead
Pallet, San Francisco, California, United States, 94199
San Francisco or New York City
You could be an engineer anywhere, why us?
Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)
Work directly with our Head of Platform Engineering,Aren Patel (ex-Google)
Help transform a massive industry and scale us toward a $10 B+ business
About the opportunity:
Given recent economic shifts, logistics providers and shippers want to capitalize on generative AI to drive business efficiency. As a result, many of them are turning to CoPallet, the first end-to-end service of AI agents and logistics experts, to automate their back-office operations. If we can capture this momentum effectively, we’re on track to build the next $10 billion tech company in logistics.
We're hiring Platform Engineers for our founding team. These engineers will create the infrastructure and backbone for our AI agents, build efficient data pipelines, and develop scalable systems that can grow our platform from a few hundred to millions of users. They'll work directly with Aren (ex-Google),Nilkanth (ex-founder, ex-DoorDash), andVidhur (lead engineer on Document AI at Scale) to develop on top of OpenAI and LangChain frameworks.
About the Role
You’ll lead the architecture and integration of voice AI into our platform, making voice a core way users interact with our system. You don’t need to be a voice AI expert day one, but you should be comfortable owning backend architecture and balancing tradeoffs around real-time performance, latency, and user experience. You’ll design real-time voice interaction systems, integrate third-party voice models and services, and build pipelines that connect voice input to agent actions and responses. You’ll also provide technical leadership for 1-2 engineers and shape Pallet’s product and engineering roadmap. What You’ll Do Design and build scalable, low-latency voice AI infrastructure Integrate third-party voice models and APIs with our AI agents platform Develop APIs and pipelines linking voice input to agent workflows Lead and mentor 1-2 engineers on voice AI initiatives Collaborate with engineering and product teams on system design and architecture Backend: Node.js + TypeScript, Encore framework Frontend: React + TypeScript Preferred Experience Backend engineer with experience building 0→1 platform features and real-time systems Comfortable balancing latency, reliability, and UX in voice or streaming data systems Skilled in APIs, data pipelines, and integration of third-party AI services Startup experience with strong technical leadership skills Bonus: Node.js, TypeScript, GraphQL Who you are: You own the outcome: taking full responsibility to deliver impact end to end, no excuses. You move fast but with quality: shipping quickly while maintaining sustainable craftsmanship. You experiment relentlessly: embrace a growth mindset, learn from failures, and iterate faster. You push beyond limits: no coasting; you raise the bar for yourself and the team. You thrive in collaboration: value face-to-face teamwork and contribute actively in our in-office culture. Interview Process Intro Chat with Head of Talent (30 mins) Technical Screen + Meet and Greet with Hiring Manager (60 mins) Executive Chat - Sushanth, CEO and Founder (30-45 mins) Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours) Location: Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in an in office environment in San Francisco. We typically come into the office 4 days a week. Relocation assistance can be provided for interested candidates. Compensation: The estimated salary range for this role is $195,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location. ???? Health, Vision, and Dental benefits Life Insurance and Accidental Insurance Generous salary and equity for all staff ???? 401k option; helping you save for the future Yearly learning and development stipend Commuter benefits for Bay Area employees Uber ride stipend if you ever have to work late in the office Remote office home stipend to get you comfy in your space Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ️ Onboarding trip to San Francisco HQ if you work remotely Annual Company Offsites; our last one was in Napa Wine Country Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Create a Job Alert Interested in building your career at Pallet? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Are you comfortable working for this role in San Francisco or New York City? * Select... Are you authorized to work lawfully in the United States for our company? * Select... Will you now or in the future require the company to sponsor an immigration case in order to employ you (for example, H-1B, STEM-OPT or other employment-based immigration case)? * Select... U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? (select one) Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) Select... Are you a veteran or active member of the United States Armed Forces? (select one) Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Pallet’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
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You’ll lead the architecture and integration of voice AI into our platform, making voice a core way users interact with our system. You don’t need to be a voice AI expert day one, but you should be comfortable owning backend architecture and balancing tradeoffs around real-time performance, latency, and user experience. You’ll design real-time voice interaction systems, integrate third-party voice models and services, and build pipelines that connect voice input to agent actions and responses. You’ll also provide technical leadership for 1-2 engineers and shape Pallet’s product and engineering roadmap. What You’ll Do Design and build scalable, low-latency voice AI infrastructure Integrate third-party voice models and APIs with our AI agents platform Develop APIs and pipelines linking voice input to agent workflows Lead and mentor 1-2 engineers on voice AI initiatives Collaborate with engineering and product teams on system design and architecture Backend: Node.js + TypeScript, Encore framework Frontend: React + TypeScript Preferred Experience Backend engineer with experience building 0→1 platform features and real-time systems Comfortable balancing latency, reliability, and UX in voice or streaming data systems Skilled in APIs, data pipelines, and integration of third-party AI services Startup experience with strong technical leadership skills Bonus: Node.js, TypeScript, GraphQL Who you are: You own the outcome: taking full responsibility to deliver impact end to end, no excuses. You move fast but with quality: shipping quickly while maintaining sustainable craftsmanship. You experiment relentlessly: embrace a growth mindset, learn from failures, and iterate faster. You push beyond limits: no coasting; you raise the bar for yourself and the team. You thrive in collaboration: value face-to-face teamwork and contribute actively in our in-office culture. Interview Process Intro Chat with Head of Talent (30 mins) Technical Screen + Meet and Greet with Hiring Manager (60 mins) Executive Chat - Sushanth, CEO and Founder (30-45 mins) Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours) Location: Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in an in office environment in San Francisco. We typically come into the office 4 days a week. Relocation assistance can be provided for interested candidates. Compensation: The estimated salary range for this role is $195,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location. ???? Health, Vision, and Dental benefits Life Insurance and Accidental Insurance Generous salary and equity for all staff ???? 401k option; helping you save for the future Yearly learning and development stipend Commuter benefits for Bay Area employees Uber ride stipend if you ever have to work late in the office Remote office home stipend to get you comfy in your space Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ️ Onboarding trip to San Francisco HQ if you work remotely Annual Company Offsites; our last one was in Napa Wine Country Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Create a Job Alert Interested in building your career at Pallet? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Are you comfortable working for this role in San Francisco or New York City? * Select... Are you authorized to work lawfully in the United States for our company? * Select... Will you now or in the future require the company to sponsor an immigration case in order to employ you (for example, H-1B, STEM-OPT or other employment-based immigration case)? * Select... U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? (select one) Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) Select... Are you a veteran or active member of the United States Armed Forces? (select one) Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Pallet’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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