MarineMax
OVERVIEW: The Inventory & Delivery Quality Control Team Member is responsible for coordinating the service, rigging, delivery and maintenance of inventory and customer boats.KEY TASKS: Ensures proper check-in of boat upon initial delivery by water or land for defects and all the equipment is as ordered upon acceptance of the boat. Log owner's pack, keys, shortages, deficiencies immediately. Determine need for repairs through water test, by use of mechanical testing devices, by customer comments or by visual inspection. Work in tandem with the Sales and F&I Departments to ensure successful deliveries and customer experiences are achieved. Oversee the efforts of outside contractors, following through to make sure the work is completed correctly the first time in a timely manner Oversee new, used and service boats for presentation and delivery to the customer Ensures that all inventory is in top mechanical and cosmetic condition and is ready for sale or sea trial at all times through daily/weekly unit checks. Oversee in-service checklists and QC their completion and compliance. Discrepancies must be reported to management. Inspect and/or test boats and equipment to determine the need for repairs. Inspect quality of work performed as required, prior to delivery to the customer. Other duties as assigned.KEY RESULT AREAS: Quality Control Internal/External Customer satisfaction/FANS Timely and accurate completion of work Effective Communication with customers and other departments All keys, units and trailers are correctly tagged. All keys are in unit*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.