CareFirst BlueCross BlueShield
Program Manager - Dual Eligibility Plan (Hybrid)
CareFirst BlueCross BlueShield, Baltimore, Maryland, United States, 21276
Program Manager - Dual Eligibility Plan (Hybrid)
Join to apply for the
Program Manager - Dual Eligibility Plan (Hybrid)
role at
CareFirst BlueCross BlueShield Program Manager - Dual Eligibility Plan (Hybrid)
Join to apply for the
Program Manager - Dual Eligibility Plan (Hybrid)
role at
CareFirst BlueCross BlueShield PURPOSE:
Manages end-to-end oversight of business initiatives for Dual Eligibility Special Needs Plan. Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, customer satisfaction, and organizational metrics and performance. Resp & Qualifications
PURPOSE:
Manages end-to-end oversight of business initiatives for Dual Eligibility Special Needs Plan. Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, customer satisfaction, and organizational metrics and performance.
We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.
Essential Functions
Manages complex program(s) or strategic initiatives that span organizational boundaries and have a significant legal and/or financial impact to CareFirst Business. Identifies process improvement opportunities and takes action to implement enhancements to maximize outcomes and growth. Coordinates with internal and external stakeholders to launch, maintain, and enhance complex program(s). Provides direction and motivation to project teams in a matrixed environ. Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors. Measures, evaluates and reports on program(s) performance related to ROI, customer satisfaction, and other organizational metrics. Effectively forecasts and manages people, process and technology related resources to ensure successful achievement of corporate goals. Guides stakeholders and leadership through key decisions and communicates and coordinates activities internally and across network of partners.
Qualifications
Education Level : Bachelor's Degree, Business Management or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience : 8 years project management or program management experience.
Licenses/Certifications
Preferred Qualifications
Certified Project Management Professional (PMP)-PMI Preferred
Master's Degree Project Management Professional Certification (PMP)
Knowledge, Skills And Abilities (KSAs)
Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions. Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals. Ability to translate business needs as it relates to technology, systems, and vendor platforms. Ability to identify and shepherd strategic opportunities that have a significant impact on the organization. Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite. Knowledge and discipline of Process Improvement. Use of Microsoft Applications. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Salary Range:
$105,696 - $209,924
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Quality and Accreditation
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on health care programs.
Physical Demands
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries IT Services and IT Consulting, Financial Services, and Hospitals and Health Care Referrals increase your chances of interviewing at CareFirst BlueCross BlueShield by 2x Sign in to set job alerts for “Program Manager” roles.
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Join to apply for the
Program Manager - Dual Eligibility Plan (Hybrid)
role at
CareFirst BlueCross BlueShield Program Manager - Dual Eligibility Plan (Hybrid)
Join to apply for the
Program Manager - Dual Eligibility Plan (Hybrid)
role at
CareFirst BlueCross BlueShield PURPOSE:
Manages end-to-end oversight of business initiatives for Dual Eligibility Special Needs Plan. Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, customer satisfaction, and organizational metrics and performance. Resp & Qualifications
PURPOSE:
Manages end-to-end oversight of business initiatives for Dual Eligibility Special Needs Plan. Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, customer satisfaction, and organizational metrics and performance.
We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.
Essential Functions
Manages complex program(s) or strategic initiatives that span organizational boundaries and have a significant legal and/or financial impact to CareFirst Business. Identifies process improvement opportunities and takes action to implement enhancements to maximize outcomes and growth. Coordinates with internal and external stakeholders to launch, maintain, and enhance complex program(s). Provides direction and motivation to project teams in a matrixed environ. Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors. Measures, evaluates and reports on program(s) performance related to ROI, customer satisfaction, and other organizational metrics. Effectively forecasts and manages people, process and technology related resources to ensure successful achievement of corporate goals. Guides stakeholders and leadership through key decisions and communicates and coordinates activities internally and across network of partners.
Qualifications
Education Level : Bachelor's Degree, Business Management or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience : 8 years project management or program management experience.
Licenses/Certifications
Preferred Qualifications
Certified Project Management Professional (PMP)-PMI Preferred
Master's Degree Project Management Professional Certification (PMP)
Knowledge, Skills And Abilities (KSAs)
Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions. Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals. Ability to translate business needs as it relates to technology, systems, and vendor platforms. Ability to identify and shepherd strategic opportunities that have a significant impact on the organization. Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite. Knowledge and discipline of Process Improvement. Use of Microsoft Applications. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Salary Range:
$105,696 - $209,924
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Quality and Accreditation
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on health care programs.
Physical Demands
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries IT Services and IT Consulting, Financial Services, and Hospitals and Health Care Referrals increase your chances of interviewing at CareFirst BlueCross BlueShield by 2x Sign in to set job alerts for “Program Manager” roles.
Baltimore, MD $90,000.00-$100,000.00 1 month ago Baltimore, MD $55,000.00-$60,000.00 1 month ago Lutherville, MD $74,000.00-$78,000.00 2 weeks ago Baltimore, MD $100,000.00-$150,000.00 2 weeks ago People Planning & Initiatives Program Manager
Clinical Trials Program Manager (Full-Time)
Maryland, United States $100,000.00-$135,000.00 2 weeks ago Project Manager, Early Childhood Development
Director of Program Management Operations
Columbia, MD $159,300.00-$225,000.00 1 week ago Columbia, MD $145,000.00-$185,000.00 1 week ago Baltimore, MD $185,000.00-$230,000.00 2 weeks ago Middle River, MD $65,000.00-$110,000.00 1 week ago Baltimore, MD $100,000.00-$145,000.00 1 day ago Columbia, MD $150,947.00-$220,000.00 1 week ago Windsor Mill, MD $160,000.00-$190,000.00 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr