Guidehouse
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
Guidehouse, Arlington, Virginia, United States, 22201
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
Join to apply for the
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
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Guidehouse Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
2 days ago Be among the first 25 applicants Join to apply for the
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
role at
Guidehouse Get AI-powered advice on this job and more exclusive features. The Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions. In this role you will be accountable for growing and managing client relationships while managing client expectations. You will become the clients trusted advisor that contributes to the key client business development strategy. You will be accountable to develop business with new buyers within key client/s, drawing upon industry and client connections as well as trends and Guidehouse solutions. As you sell and deliver great work you will also identify and evaluate issues of risk for both Guidehouse and for Guidehouses relationships with clients. You will oversee multiple projects simultaneously of all varying sizes and durations to ensure quality control and key clients perceived value while supervising, mentoring and developing Guidehouse personnel. As a member of the Patient Services leadership team, you will be tasked with the identification and development of new offerings based on evolving industry needs and team capabilities. You will also be involved in non-client related firm-building activities as a leader in the firm. Common projects include: Develop Patient Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience, the mix of programs and services, and level of support provided; Identify emerging digital technologies to optimize Patient Services offerings and identify novel ways to address persistent patient and customer challenges; Advise client partners on the optimal PS operating model to address unique product and TA needs, including identification, assessment, and selection of vendor partners to deliver innovative customer experiences; Defining methodologies to measure and benchmark the effectiveness of PS program performance; analyze metrics to provide strategic insights; Supporting the requirements definition and operational build out of both in-house and outsourced PS HUBs & additional related programs (e.g., financial support, treatment management support); Supporting the identification of business development opportunities & subsequent pull through of business development activities (e.g., proposal development, scoping). Requirements include a BA/BS degree in Science, Biomedical Engineering, Healthcare, Business or related course of study; 7-10 years of Life Sciences consulting experience or blend of consulting & industry experience; subject matter expertise in patient services programs including design, regulatory/compliance, patient journey development especially for specialty medications; ability to work independently with oversight; strong analytical skills; advanced data collection and research skills; proven track record generating revenues with existing clients; experience managing projects to timeline, scope and budget; willingness to travel up to 33% in the US; authorized to work for any US employer without sponsorship. Preferred qualifications include MBA/PhD/PharmD/MD, commitment to Healthcare and Life Science industries, excellent communication skills, ability to grasp clinical and business implications of complex products, attention to detail, and being collaborative. The annual salary range is $135,000.00-$225,000.00. Guidehouse offers a comprehensive benefits package including medical, dental, vision, paid holidays, bonuses, parental leave, 401(k), life insurance, disability, student loan paydown, tuition reimbursement, skills development, employee referral program, corporate events, emergency childcare, and mobility stipend. Seniority level
Seniority level
Director Employment type
Employment type
Full-time Job function
Job function
Business Development and Sales Industries
Business Consulting and Services Referrals increase your chances of interviewing at Guidehouse by 2x Get notified about new Director Life Science jobs in
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Join to apply for the
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
role at
Guidehouse Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
2 days ago Be among the first 25 applicants Join to apply for the
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
role at
Guidehouse Get AI-powered advice on this job and more exclusive features. The Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions. In this role you will be accountable for growing and managing client relationships while managing client expectations. You will become the clients trusted advisor that contributes to the key client business development strategy. You will be accountable to develop business with new buyers within key client/s, drawing upon industry and client connections as well as trends and Guidehouse solutions. As you sell and deliver great work you will also identify and evaluate issues of risk for both Guidehouse and for Guidehouses relationships with clients. You will oversee multiple projects simultaneously of all varying sizes and durations to ensure quality control and key clients perceived value while supervising, mentoring and developing Guidehouse personnel. As a member of the Patient Services leadership team, you will be tasked with the identification and development of new offerings based on evolving industry needs and team capabilities. You will also be involved in non-client related firm-building activities as a leader in the firm. Common projects include: Develop Patient Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience, the mix of programs and services, and level of support provided; Identify emerging digital technologies to optimize Patient Services offerings and identify novel ways to address persistent patient and customer challenges; Advise client partners on the optimal PS operating model to address unique product and TA needs, including identification, assessment, and selection of vendor partners to deliver innovative customer experiences; Defining methodologies to measure and benchmark the effectiveness of PS program performance; analyze metrics to provide strategic insights; Supporting the requirements definition and operational build out of both in-house and outsourced PS HUBs & additional related programs (e.g., financial support, treatment management support); Supporting the identification of business development opportunities & subsequent pull through of business development activities (e.g., proposal development, scoping). Requirements include a BA/BS degree in Science, Biomedical Engineering, Healthcare, Business or related course of study; 7-10 years of Life Sciences consulting experience or blend of consulting & industry experience; subject matter expertise in patient services programs including design, regulatory/compliance, patient journey development especially for specialty medications; ability to work independently with oversight; strong analytical skills; advanced data collection and research skills; proven track record generating revenues with existing clients; experience managing projects to timeline, scope and budget; willingness to travel up to 33% in the US; authorized to work for any US employer without sponsorship. Preferred qualifications include MBA/PhD/PharmD/MD, commitment to Healthcare and Life Science industries, excellent communication skills, ability to grasp clinical and business implications of complex products, attention to detail, and being collaborative. The annual salary range is $135,000.00-$225,000.00. Guidehouse offers a comprehensive benefits package including medical, dental, vision, paid holidays, bonuses, parental leave, 401(k), life insurance, disability, student loan paydown, tuition reimbursement, skills development, employee referral program, corporate events, emergency childcare, and mobility stipend. Seniority level
Seniority level
Director Employment type
Employment type
Full-time Job function
Job function
Business Development and Sales Industries
Business Consulting and Services Referrals increase your chances of interviewing at Guidehouse by 2x Get notified about new Director Life Science jobs in
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