Western Atlantic University School of Medicine
Associate Director, Systems and Process Optimization
Western Atlantic University School of Medicine, Bloomfield, New Jersey, us, 07003
Associate Director, Systems and Process Optimization
Associate Director, Systems and Process Optimization
3 days ago Be among the first 25 applicants Direct message the job poster from Western Atlantic University School of Medicine Strategic Business Leader | MBA in General Management
Overview: The
Associate Director, Systems & Process Optimization
will oversee and enhance the operational software ecosystem at
Western Atlantic University School of Medicine (WAUSM) . This individual will be responsible for managing, optimizing, and integrating key platforms, including the
Customer Relationship Management (CRM) system, and Student Information System (SIS) , ensuring seamless workflow and operational efficiency across departments. Key Responsibilities: Serve as the primary administrator and strategic lead for WAUSMs
CRM (Slate) and SIS (Campus Cafe)
to ensure they function effectively and align with institutional needs. Evaluate system performance, identify areas for improvement, and implement process enhancements to streamline operations. Collaborate with Admissions, Student Affairs, Academic Affairs, and IT teams to ensure software solutions support institutional goals and user needs. Provide training and technical support to staff and faculty on system functionalities and best practices. Collaborate with IT to implement or maintain integrations using APIs or third-party tools. Design, manage, and optimize system reports, dashboards, and data exports using SQL, query builders, and platform-specific reporting tools. Work with vendors and external partners to troubleshoot issues, manage system updates, and implement new features. Ensure data integrity, security, and compliance with institutional policies and industry standards. Develop reports and analytics to support decision-making and enhance operational efficiency. Qualifications: Bachelor's degree in Information Systems, Business Administration, or a related field. 5+ years of experience in
systems management, process optimization, or IT administration
within an educational or corporate environment. Expertise in CRM and SIS platforms (experience with higher education software is a plus). Working knowledge of SQL, database reporting, and query development. Awareness of data privacy, role-based access control, and cloud-based infrastructure. Strong project management skills with the ability to manage multiple initiatives simultaneously. Strong analytical skills with a track record of improving operational workflows. Excellent communication and project management skills, with the ability to collaborate across multiple teams. Excellent communication, training, and problem-solving skills. Ability to work remotely while effectively collaborating with cross-functional teams. Ability to travel domestically/internationally as needed (estimated 10-15% travel). This role reports directly to the
Vice President of Development and Enrollment Management
and works closely with the
Director of IT Services . Salary commensurate with experience. Western Atlantic University School of Medicine (WAUSM) is an equal opportunity employer (EEO). We are committed to diversity, equity, and inclusion and encourage applicants from all backgrounds to apply. Employment decisions are based on qualifications, merit, and institutional needs. Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Higher Education Referrals increase your chances of interviewing at Western Atlantic University School of Medicine by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new System Specialist jobs in
Bloomfield, NJ . New York, NY $85,000.00-$95,000.00 1 week ago Manhattan, NY $75,000.00-$79,000.00 1 week ago New York, NY $47,000.00-$52,000.00 3 days ago New York, NY $74,990.00-$93,738.00 6 days ago Manhattan, NY $90,000.00-$110,000.00 3 days ago New York, NY $120,400.00-$135,000.00 11 hours ago New York City Metropolitan Area $90,000.00-$105,000.00 3 days ago New York, NY $65,000.00-$95,000.00 1 week ago New York, NY $120,400.00-$135,000.00 11 hours ago New York City Metropolitan Area 5 days ago Morris County, NJ $86,700.00-$151,700.00 16 hours ago New York, NY $75,000.00-$85,000.00 3 weeks ago New York City Metropolitan Area $70,000.00-$120,000.00 8 hours ago Manhattan, NY $70,000.00-$80,000.00 1 week ago New York, NY $80,000.00-$100,000.00 1 month ago New York City Metropolitan Area $100,000.00-$110,000.00 2 days ago Information Technology Specialist 2 - Hourly (NY HELPs) - 3472
New York City Metropolitan Area 1 week ago New York City Metropolitan Area $120,000.00-$165,000.00 1 day ago New York, NY $70,000.00-$130,000.00 7 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Associate Director, Systems and Process Optimization
3 days ago Be among the first 25 applicants Direct message the job poster from Western Atlantic University School of Medicine Strategic Business Leader | MBA in General Management
Overview: The
Associate Director, Systems & Process Optimization
will oversee and enhance the operational software ecosystem at
Western Atlantic University School of Medicine (WAUSM) . This individual will be responsible for managing, optimizing, and integrating key platforms, including the
Customer Relationship Management (CRM) system, and Student Information System (SIS) , ensuring seamless workflow and operational efficiency across departments. Key Responsibilities: Serve as the primary administrator and strategic lead for WAUSMs
CRM (Slate) and SIS (Campus Cafe)
to ensure they function effectively and align with institutional needs. Evaluate system performance, identify areas for improvement, and implement process enhancements to streamline operations. Collaborate with Admissions, Student Affairs, Academic Affairs, and IT teams to ensure software solutions support institutional goals and user needs. Provide training and technical support to staff and faculty on system functionalities and best practices. Collaborate with IT to implement or maintain integrations using APIs or third-party tools. Design, manage, and optimize system reports, dashboards, and data exports using SQL, query builders, and platform-specific reporting tools. Work with vendors and external partners to troubleshoot issues, manage system updates, and implement new features. Ensure data integrity, security, and compliance with institutional policies and industry standards. Develop reports and analytics to support decision-making and enhance operational efficiency. Qualifications: Bachelor's degree in Information Systems, Business Administration, or a related field. 5+ years of experience in
systems management, process optimization, or IT administration
within an educational or corporate environment. Expertise in CRM and SIS platforms (experience with higher education software is a plus). Working knowledge of SQL, database reporting, and query development. Awareness of data privacy, role-based access control, and cloud-based infrastructure. Strong project management skills with the ability to manage multiple initiatives simultaneously. Strong analytical skills with a track record of improving operational workflows. Excellent communication and project management skills, with the ability to collaborate across multiple teams. Excellent communication, training, and problem-solving skills. Ability to work remotely while effectively collaborating with cross-functional teams. Ability to travel domestically/internationally as needed (estimated 10-15% travel). This role reports directly to the
Vice President of Development and Enrollment Management
and works closely with the
Director of IT Services . Salary commensurate with experience. Western Atlantic University School of Medicine (WAUSM) is an equal opportunity employer (EEO). We are committed to diversity, equity, and inclusion and encourage applicants from all backgrounds to apply. Employment decisions are based on qualifications, merit, and institutional needs. Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Higher Education Referrals increase your chances of interviewing at Western Atlantic University School of Medicine by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new System Specialist jobs in
Bloomfield, NJ . New York, NY $85,000.00-$95,000.00 1 week ago Manhattan, NY $75,000.00-$79,000.00 1 week ago New York, NY $47,000.00-$52,000.00 3 days ago New York, NY $74,990.00-$93,738.00 6 days ago Manhattan, NY $90,000.00-$110,000.00 3 days ago New York, NY $120,400.00-$135,000.00 11 hours ago New York City Metropolitan Area $90,000.00-$105,000.00 3 days ago New York, NY $65,000.00-$95,000.00 1 week ago New York, NY $120,400.00-$135,000.00 11 hours ago New York City Metropolitan Area 5 days ago Morris County, NJ $86,700.00-$151,700.00 16 hours ago New York, NY $75,000.00-$85,000.00 3 weeks ago New York City Metropolitan Area $70,000.00-$120,000.00 8 hours ago Manhattan, NY $70,000.00-$80,000.00 1 week ago New York, NY $80,000.00-$100,000.00 1 month ago New York City Metropolitan Area $100,000.00-$110,000.00 2 days ago Information Technology Specialist 2 - Hourly (NY HELPs) - 3472
New York City Metropolitan Area 1 week ago New York City Metropolitan Area $120,000.00-$165,000.00 1 day ago New York, NY $70,000.00-$130,000.00 7 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr