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Boston Medical Center

Ambulatory Service Representative II - Breast Imaging (10:30am-7pm M-F)

Boston Medical Center, Boston, Massachusetts, us, 02298

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Ambulatory Service Representative II - Breast Imaging (10:30am-7pm M-F) page is loaded Ambulatory Service Representative II - Breast Imaging (10:30am-7pm M-F) Apply locations Boston time type Full time posted on Posted 2 Days Ago job requisition id 41526

POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.).

Position: Ambulatory Service Representative II Department: Breast Imaging Schedule: Full Time (10:30am-7pm M-F) ESSENTIAL RESPONSIBILITIES / DUTIES: Focuses on one or more of the following areas, and provides support as needed to optimize daily flow: Charge entry

Batch controls

Billing (TES) edits

Hold bill edits

Charge reconciliations

Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.).

Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations.

Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers’ administrative appointments, answering departmental calls, credentialing documents, etc.

In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: Reception & customer service

creating or verifying Master Patient Index (MPI)

registration demographics

visit management

appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)

insurance/coverage verification

co-payment collection

front-end review and correcting registration & insurance edits

pre-authorization, referral coordination and referral reconciliation

Referral work lists

Provides a variety of administrative duties in support of the practice (such as handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc).

Adheres to all of BMC’s RESPECT behavioral standards. JOB REQUIREMENTS EDUCATION: HS/GED plus 3+ years relevant experience.

Bachelors degree or

Associates plus 1 year relevant experience

Experience with medical billing or similar setting preferred.

KNOWLEDGE AND SKILLS: Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.

Must be able to maintain strict confidentiality of all personal/health sensitive information.

Ability to effectively handle challenging situations and to balance multiple priorities.

Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Similar Jobs (1)

Ambulatory Services Representative II Per Diem locations Boston time type Part time posted on Posted Yesterday time left to apply End Date: July 19, 2025 (1 day left to apply) Our People

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond.

BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

EEO & Accommodation Statement

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Requirements

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

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