AssuranceAmerica
JOIN THE ASSURANCEAMERICA TEAMDo you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team.For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.Quality Assurance AnalystAssuranceAmerica is seeking a Quality Assurance Analyst to join our growing ranks as we continue to transform the way technology impacts the insurance business. You will work with a small team of experienced IT professionals and interface directly with stakeholders to understand their challenges and develop solutions. Your daily contributions will have direct, positive impacts on our employees, agents, and customers.Our application portfolio contains both packaged and custom-developed applications in a Microsoft environment on various platforms. You will be responsible for testing and ensuring the quality of this portfolio by writing automated tests when appropriate, creating test cases and scripts, running manual tests, and documenting results.About the ROLE Each day at AssuranceAmerica is different, but as Quality Assurance Analyst in Information Technology, you will:Maintain full knowledge of the Policy system and understand its features and functionalityCollaborate with stakeholders to elicit and develop clear requirements and documentationReview product requirements and designs for quality and testing needsDefine scope, objectives, and deliverables of the test effortIdentify opportunities to increase usage of automated testingCreate and maintain test cases and test plansParticipate in all aspects of testing, including functional, regression and performance testingWork with development teams to uncover functional and/or performance issuesProvide resource planning, management, and resolution of issues that impede the test effortEvaluate performance of new releases to ensure consistent qualityAnalyze and monitor data to identify potential areas for concernOrganize work schedule to achieve timely processing of all responsibilitiesIdentify opportunities to improve processes, quality, and testing timelinesPerform other duties as assigned by the department managerAbout YOUDetail-orientedThrives in a fast-paced environmentCreative, driven, and motivated problem solverStrong analytical skillsAbility to communicate complex concepts and procedures to othersAbility to form strong relationships and work collaborativelyPropensity to learn new techniques and testing methodologiesFlexibility to shift between tasks when requiredRequiredBachelor's degree or equivalent experience3+ years as a quality assurance analyst, with a blend of manual and automation testing.Strong understanding of QA methodologies, processes, and best practices.Hands-on experience with test automation tools such as Playwright, Selenium, Cypress, or similar.PreferredFamiliarity with source control systems (e.g., Git) and CI/CD tools (e.g., Azure DevOps).2+ years' experience within the insurance or financial services industryPrevious experience in a Business Analyst roleSQL query writingExposure to performance or load testing tools (e.g., JMeter, Gatling). Physical Requirements Prolonged periods sitting at a desk and working on a computerMust be able to lift 15 pounds at timesMay be required to work on-call, evenings, or weekends