ZipRecruiter
Property Manager Assistant- Maintenance & Operations Oversight
ZipRecruiter, Charlotte, North Carolina, United States, 28245
Job DescriptionJob Description
We’re seeking a proactive and detail-oriented
Property Manager Assistant
to support the operational side of our growing residential property management company. You will oversee maintenance coordination, vendor quality, leasing operations, and ensure our systems and standards are followed across our portfolio of 170+ single-family homes, condos, and townhomes.
Our virtual team handles maintenance scheduling and tenant communication—you’ll ensure
the right vendors are selected , repairs are done
thoroughly and on time , and that
rent-ready standards
are met. Field visits to confirm work completion will be required for turnovers and more involved jobs.
You’ll also support:
Property showings and leasing logistics
Lockouts and evictions
Application review (after virtual processing)
Oversight of 4 Airbnb rentals, including guest relations and occasional site visits
This is a
hands-on role
ideal for someone organized, resourceful, and ready to grow in the property management field. You’ll report directly to our licensed property manager and play a key role in maintaining operational excellence and tenant satisfaction.
Compensation:
$18 - $19.50 hourly
Responsibilities:
Maintenance Coordination & Quality Control
Ensure proper vendor selection based on quality, cost, and availability
Confirm maintenance and repair work meets quality standards—conduct field visits as needed
Verify the rent-ready condition of properties prior to tenant move-in
Rely on photo documentation and tenant feedback for routine occupied-unit repairs
Monitor adherence to company processes and maintenance workflows
Leasing & Property Oversight
Assist with leasing coordination, including showings, lockbox/sign placement, and listing accuracy
Conduct occasional property showings as needed
Support lockouts and attend evictions when required
Review and finalize rental applications after the virtual assistant compiles documentation
Operational Support
Oversee day-to-day operational tasks across the property management portfolio
Ensure policies and procedures are followed consistently
Assist the licensed Property Manager with compliance and reporting tasks
Airbnb Property Oversight
Support guest communication and scheduling for 4 Airbnb properties
Perform occasional property visits for restocking, inspection, or issue resolution
Team Coordination & Communication
Hold weekly 1-on-1 virtual meetings with each team member to address challenges, review KPIs, and support their success
Lead weekly virtual meeting with the Property Manager to report updates, escalate issues, and strategize for upcoming priorities
Coordinate closely with virtual assistants and vendors to maintain seamless operations
Qualifications:
Required:
Solid understanding of home construction, systems, and basic repair/maintenance needs
Experience in dispatching and coordinating with vendors and contractors
Proven ability to oversee and manage team members and virtual staff
Minimum 2 years of experience in residential real estate, property management, or leasing
Strong organizational and time management skills
Excellent communication and interpersonal skills (verbal & written)
Tech-savvy with ability to learn and manage software systems (e.g., property management platforms, communication tools)
Valid driver’s license and reliable transportation for property visits
:
Experience working with single-family homes, townhomes, and condos
Familiarity with Charlotte, NC, and surrounding markets
Experience with short-term rental platforms (Airbnb, VRBO, etc.)
About Company
Growing property management company assisting property owners in North Carolina and South Carolina. We use top marketing strategies, technology, and systems to provide clients with efficient and best-in-class property management services in the Carolinas. Its main office is in Charlotte's South End Downtown.
Owned and run by Nancy Braun, a former corporate lawyer and entrepreneur who graduated from Cornell University and SUNY Buffalo Law School. Nancy is the Broker-In-Charge and Owner of Showcase Realty LLC and one of the most renowned real estate professionals in the Carolinas. Nancy has received several accolades and awards, including recognition as one of the 50 Most Influential Women in Charlotte from the Mecklenburg Times.
We’re seeking a proactive and detail-oriented
Property Manager Assistant
to support the operational side of our growing residential property management company. You will oversee maintenance coordination, vendor quality, leasing operations, and ensure our systems and standards are followed across our portfolio of 170+ single-family homes, condos, and townhomes.
Our virtual team handles maintenance scheduling and tenant communication—you’ll ensure
the right vendors are selected , repairs are done
thoroughly and on time , and that
rent-ready standards
are met. Field visits to confirm work completion will be required for turnovers and more involved jobs.
You’ll also support:
Property showings and leasing logistics
Lockouts and evictions
Application review (after virtual processing)
Oversight of 4 Airbnb rentals, including guest relations and occasional site visits
This is a
hands-on role
ideal for someone organized, resourceful, and ready to grow in the property management field. You’ll report directly to our licensed property manager and play a key role in maintaining operational excellence and tenant satisfaction.
Compensation:
$18 - $19.50 hourly
Responsibilities:
Maintenance Coordination & Quality Control
Ensure proper vendor selection based on quality, cost, and availability
Confirm maintenance and repair work meets quality standards—conduct field visits as needed
Verify the rent-ready condition of properties prior to tenant move-in
Rely on photo documentation and tenant feedback for routine occupied-unit repairs
Monitor adherence to company processes and maintenance workflows
Leasing & Property Oversight
Assist with leasing coordination, including showings, lockbox/sign placement, and listing accuracy
Conduct occasional property showings as needed
Support lockouts and attend evictions when required
Review and finalize rental applications after the virtual assistant compiles documentation
Operational Support
Oversee day-to-day operational tasks across the property management portfolio
Ensure policies and procedures are followed consistently
Assist the licensed Property Manager with compliance and reporting tasks
Airbnb Property Oversight
Support guest communication and scheduling for 4 Airbnb properties
Perform occasional property visits for restocking, inspection, or issue resolution
Team Coordination & Communication
Hold weekly 1-on-1 virtual meetings with each team member to address challenges, review KPIs, and support their success
Lead weekly virtual meeting with the Property Manager to report updates, escalate issues, and strategize for upcoming priorities
Coordinate closely with virtual assistants and vendors to maintain seamless operations
Qualifications:
Required:
Solid understanding of home construction, systems, and basic repair/maintenance needs
Experience in dispatching and coordinating with vendors and contractors
Proven ability to oversee and manage team members and virtual staff
Minimum 2 years of experience in residential real estate, property management, or leasing
Strong organizational and time management skills
Excellent communication and interpersonal skills (verbal & written)
Tech-savvy with ability to learn and manage software systems (e.g., property management platforms, communication tools)
Valid driver’s license and reliable transportation for property visits
:
Experience working with single-family homes, townhomes, and condos
Familiarity with Charlotte, NC, and surrounding markets
Experience with short-term rental platforms (Airbnb, VRBO, etc.)
About Company
Growing property management company assisting property owners in North Carolina and South Carolina. We use top marketing strategies, technology, and systems to provide clients with efficient and best-in-class property management services in the Carolinas. Its main office is in Charlotte's South End Downtown.
Owned and run by Nancy Braun, a former corporate lawyer and entrepreneur who graduated from Cornell University and SUNY Buffalo Law School. Nancy is the Broker-In-Charge and Owner of Showcase Realty LLC and one of the most renowned real estate professionals in the Carolinas. Nancy has received several accolades and awards, including recognition as one of the 50 Most Influential Women in Charlotte from the Mecklenburg Times.