Amazon
Are you ready to leverage your skills in implementing innovative cloud computing solutions while tackling some of the world's most complex technical challenges? Join our team at Amazon Web Services (AWS) where you can make a real impact by engineering and operating the largest cloud computing infrastructure for future generations.
This is an exciting opportunity to assist U.S. Government agencies in utilizing the latest cloud technologies to address technical issues. At AWS, we have formed specialized teams dedicated to working with the U.S. Intelligence Community to develop some of the most sophisticated distributed systems globally, and we’re seeking adaptable individuals to contribute to our mission.
The AWS Commerce Platform underpins the infrastructure and services that allow AWS teams to deliver their products to customers, while also providing tools to help customers manage their expenses effectively. This platform facilitates the calculation of bills based on usage, invoicing customers, and processing payments.
The ideal candidate for this position will currently possess and maintain an active TS/SCI security clearance with polygraph and may be required to opt into a commensurate clearance for each government agency supported.
Key Responsibilities:
Focus on operational excellence and troubleshoot complex system operations.
Demonstrate a solid understanding of Linux, networking, and cloud services.
Break down projects into manageable tasks, defining milestones and feedback mechanisms.
Identify instances of low availability or defects and investigate systemic patterns.
Resolve, mitigate, or escalate operational concerns in a timely manner.
A Day in the Life:
On a typical day, our engineers may:
Dive deep into customer issues to determine root causes.
Analyze metrics to identify trends.
Innovate new methods to automate operational processes.
As part of our team, you will engage with a dedicated group of engineers focused on providing troubleshooting and support for numerous production services and pipelines. Our team in Seattle specifically supports a subset of services critical to the Commerce Platform.
Why Choose AWS?
Amazon Web Services (AWS) is unparalleled as a comprehensive cloud platform, leading the way in innovation and customer trust from startups to Fortune 500 companies. Join us in supporting the development and management of next-generation services across cloud computing, including specialized security solutions.
Our Culture:
We cultivate an inclusive environment that prioritizes learning and curiosity. Our employee-led affinity groups encourage a culture of diversity and inclusion, allowing all team members to bring their unique perspectives. We promote work-life balance and strive to create a supportive workplace.
Career Growth:
At AWS, continuous professional development is paramount. Enjoy access to mentorship and resources to help shape your career path.
Basic Qualifications:
Associate's degree or equivalent certifications (Cloud+, GICSP, GSEC, SSCP).
At least 3 years of systems administration experience (Linux/Windows).
Experience with scripting languages.
Current, active U.S. Government Security Clearance of TS/SCI with Polygraph.
Preferred Qualifications:
3+ years of experience with cloud computing technologies.
Experience in production computing environment support procedures and methodologies.
Experience in automating routine tasks and troubleshooting.
Proficiency in performance and log analysis.
Amazon is an equal opportunity employer and actively encourages all qualified candidates to apply, regardless of background. Our company is committed to creating an inclusive culture that supports individuals from diverse experiences. For more information on our workplace benefits, visit the AWS careers page.
This position is located at Amazon Development Center U.S., Inc. in Seattle, WA. Applications are open until the role is filled.