Comcast
Join Comcast, a leader in the media and technology field, as we strive to create the world’s best entertainment and online experiences. We are looking for passionate individuals to enhance our commitment to innovation and customer satisfaction. If you're eager to be part of a forward-thinking team in a dynamic environment, we want you to apply!
Job Summary
Salary: Starting at $22.24 per hour ($14.55 base rate + targeted commission). This position includes a $1500 sign-on bonus, commission opportunities, a four-day work week, benefits starting on day one, and courtesy TV and internet services.
Who We Are:
Comcast NBCUniversal is honored to be named one of the '100 Best Companies to Work For' by Great Places to Work and has consistently received accolades for diversity and innovation. Join us as we expand our network and services to millions of satisfied customers.
What You'll Do:
Engage with customers in our retail store, helping them identify and fulfill their product needs.
Deliver exceptional customer service during every interaction.
Assist customers in understanding their account statements and processing payments.
Resolve customer inquiries, assist with service upgrades, and manage requests promptly.
Become an expert in Comcast's products and services, providing customers with informed recommendations.
Maintain knowledge of competitive products to enhance customer conversations.
Foster a fun and competitive retail environment that connects our services to the lives of our customers.
If you are passionate about technology, enjoy learning, and are looking for a supportive culture focused on customer service, this is your chance for limitless career growth. We offer extensive training, competitive benefits, and commission opportunities without cap on earnings. Join us today!
Employees at All Levels Are Expected to:
Embrace our Operating Principles and integrate them into your daily work.
Prioritize the customer experience and enhance our digital offerings to make customers advocates for our brand.
Be enthusiastic learners and advocates for our innovative technology and services.
Collaborate effectively with teammates to achieve common goals.
Participate in the Net Promoter System to elevate employee and customer feedback.
Drive results and foster growth within the team.
Promote inclusion and diversity within the workplace.
Act with integrity in all interactions with customers, colleagues, and the community.
Qualifications:
High School Diploma or equivalent required.
2-5 years of related experience preferred, especially in consumer electronics or wireless retail sales.
Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Regular and punctual attendance is essential.
Ability to lift 25-pound boxes and stand for extended periods.
Benefits:
Comcast offers comprehensive benefits designed to support your well-being. Some perks include:
Medical, dental, and vision coverage on day one.
Complimentary Comcast XFINITY services.
Discounted theme park tickets.
Paid parental leave and tuition reimbursement up to $8,000.
401K savings plan with matching contributions.
A variety of other benefits to support your overall lifestyle.
Disclaimer:
This overview is intended to provide a general understanding of the position and is not an exhaustive list of all responsibilities or qualifications. Comcast is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, nation of origin, disability, veteran status, genetic information, or any other protected status.