HTC Global Services
Citrix Administrator
HTC Global Services, West Columbia, South Carolina, United States, 29172
Join to apply for the Citrix Administrator role at HTC Global Services 1 day ago Be among the first 25 applicants Join to apply for the Citrix Administrator role at HTC Global Services HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our Employee have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Job Description Required Skills 5+ years technical experience with Citrix administration, including XenServer 5+ years experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.) 5+ years experience Design and Architect experience Bachelors degree in Computer Science or related field Preferred Skills Skill Name Monitoring of VDI platform with various client tools (Netscaler, ControlUP) Citrix Administration Certification Scope Of The Project The types of projects the subject expert will focus on include expertise for the design and development of a CUI VDI environment, Windows systems and images, technical and engineering support, and one-on-one training to identified System Administrators. Daily Duties / Responsibilities A mid-senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for the Citrix/XenApp server environment. This position will analyze and evaluate major system project requirements of considerable complexity, requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in identifying problems and potential resolutions. Provide analytical support in the conceptualization, development, and implementation of complex, multiple interlinked systems. Define system objectives and prepare system design specifications to meet user requirements and address interface problems. Job duties will include, but are not limited to, the following: Responsibilities Providing level-2 and level-3 technical support for Citrix / XenApps server environment Monitoring of VDI platform with various client tools Netscaler, ControlUP) Support will include: VDI End-User Sessions VDI Stack Level-2 management and technical support Ensuring virtual sessions are working as intended Handling IT- VDI related requests or inquiries received by the client helpdesk Ensuring all Citrix platform server systems under management have updated software patches XenDesktop Broker, including VDI monitoring and alerting support of the Citrix /VMware applications, which are responsible for the delivery of the virtualized desktop or applications Ensure high levels of client satisfaction for the products/solutions that are supported Addresses all technical questions around VDI and Citrix Participate in client meetings to update team members Ability to be the technical Subject Matter Expert within the Environment Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS, and Group Policy. Qualifications Skills, Experience & Qualifications Advanced system testing tool knowledge & experience Strong technical experience with the following technologies: * Citrix Xen Desktop Citrix Xen Server Microsoft Windows infrastructure. Ability to work well within a team environment Experience with Workflow analysis Technical collaboration for client problem solving Ability to apply best practices to ensure the maximum amount of production Ability to provide one-on-one training to teammates Required Skills (rank In Order Of Importance) Effective communication skills (written and oral). Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering Team member training. Adaptable, flexible, and self-motivated with strong technical and problem-solving skills. Preferred Skills (rank In Order Of Importance) Citrix Administration Certification Ability to effectively communicate with large or small groups of people through written or spoken communication Ability to analyze, use structured problem solving, and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues. Ability to plan a large, complex undertaking and effectively focus the efforts of a group to execute the plan for the infrastructure implementation of systems. Must be a self-starter demonstrating the willingness to address/resolve ambiguity and conflict within a complex VDI environment. Develop update processes and work with team members to maintain currency in the VDI environment; Technical expertise a must. Required Education A bachelor's of computer science degree or a related field, plus five years or more professional experience supporting a large-scale enterprise Windows environment and experience in Citrix VDI. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at HTC Global Services by 2x Get notified about new Citrix Administrator jobs in Columbia, SC . Columbia, South Carolina Metropolitan Area 1 day ago System Engineer III, Information Solutions (Remote) Systems Engineer (South Carolina or Massachusetts) South Carolina, United States 1 month ago South Carolina, United States $122,473.00-$220,452.00 3 weeks ago South Carolina, United States 3 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr