SHI GmbH
IT Asset Management Solutions Architect
SHI GmbH, West Columbia, South Carolina, United States, 29172
About Us
Since 1989, SHI International Corp. has been transforming organizations through innovative technology solutions. Our continuous growth has positioned us as a $15 billion global provider of IT services, trusted by over 17,000 organizations. At the core of SHI are our dedicated employees—6,000 strong. By joining our team, you will benefit from:
A commitment to diversity as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional development and leadership opportunities.
Health, wellness, and financial benefits ensuring peace of mind for you and your family.
Access to world-class facilities and the technology necessary for success, whether in our offices or yours.
Job Summary
The IT Asset Management (ITAM) Solutions Architect plays a pivotal role in partnering with SHI’s clients to design impactful ITAM solutions that enhance their understanding and management of software and hardware environments. As a customer-focused leader, you will influence and guide our clients throughout their ITAM journey, maximizing the adoption of SHI's ITAM services. You will also collaborate with the Product Management team to develop and enhance ITAM services and technology, ensuring that SHI delivers world-class ITAM services.
Role Description
Engage with ITAM Solutions Consultants in pre-sales activities, advising customers on SHI's ITAM capabilities. Identify upsell opportunities within existing ITAM customer accounts. Lead and deliver ITAM Consulting Services, including Audit Defense projects. Design, define, and execute complex ITAM Services, ensuring compliance with standards and stakeholder satisfaction. Provide clear, relevant updates and conclusions to customers throughout the SAM/ITAM project lifecycle. Consult on ITAM governance, operationalization, and tool selection/implementation. Create Statements of Work (SOWs) that align with client requirements and business objectives. Drive professional services revenue growth by identifying new opportunities and optimizing service offerings. Collaborate with various SHI stakeholder teams to create synergistic service solutions. Engage with SHI sales teams to ensure cohesive service delivery and client interaction. Contribute to the development of best practices and high-quality service standards. Build strong relationships with key clients and partners to ensure satisfaction and retention. Demonstrate expertise in Service Delivery, providing thought leadership on technology trends and innovations. Analyze current business processes to recommend improvements reflecting industry trends. Oversee hardware and software technology evaluations, providing architecture recommendations. Stay updated on new technologies, encouraging the retirement of legacy solutions and adopting innovations. Behaviors and Competencies We value individuals who exhibit: Problem-Solving:
Proactively identify and manage complex challenges, fostering successful outcomes. Communication:
Effectively convey complex information to diverse audiences and mentor others. Adaptability:
Lead teams through change and encourage a culture receptive to new directions. Leadership:
Drive ownership of team initiatives and collaborate in decision-making. Teamwork:
Build and enhance collaborative environments within multiple teams. Self-Motivation:
Own personal and professional initiatives driving productive results. Skill Level Requirements Intermediate proficiency in overseeing projects and ensuring resource efficiency. Intermediate ability to document and manage project specifications aligning with business objectives. Intermediate capability to design and maintain robust systems and solutions. Intermediate skills in scripting and programming for automation and software solutions. Intermediate understanding of various infrastructure components and orchestration tools. Intermediate experience in developing SOWs and enhancing professional services revenue. Intermediate experience in large-scale IT projects focused on design, deployment, and configuration. Other Requirements Completed a Bachelor's Degree or applicable work experience. Minimum of 10 years in the IT Asset Management sector. Compensation The base salary for this role ranges from $110,000 to $180,000. On-target earnings (OTE), including base salary and bonus/commissions, are projected between $120,000 and $200,000. Compensation will vary based on knowledge, skills, experience, and market location. Benefits Benefits may include medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M/F/Disability/Protected Veteran Status
Engage with ITAM Solutions Consultants in pre-sales activities, advising customers on SHI's ITAM capabilities. Identify upsell opportunities within existing ITAM customer accounts. Lead and deliver ITAM Consulting Services, including Audit Defense projects. Design, define, and execute complex ITAM Services, ensuring compliance with standards and stakeholder satisfaction. Provide clear, relevant updates and conclusions to customers throughout the SAM/ITAM project lifecycle. Consult on ITAM governance, operationalization, and tool selection/implementation. Create Statements of Work (SOWs) that align with client requirements and business objectives. Drive professional services revenue growth by identifying new opportunities and optimizing service offerings. Collaborate with various SHI stakeholder teams to create synergistic service solutions. Engage with SHI sales teams to ensure cohesive service delivery and client interaction. Contribute to the development of best practices and high-quality service standards. Build strong relationships with key clients and partners to ensure satisfaction and retention. Demonstrate expertise in Service Delivery, providing thought leadership on technology trends and innovations. Analyze current business processes to recommend improvements reflecting industry trends. Oversee hardware and software technology evaluations, providing architecture recommendations. Stay updated on new technologies, encouraging the retirement of legacy solutions and adopting innovations. Behaviors and Competencies We value individuals who exhibit: Problem-Solving:
Proactively identify and manage complex challenges, fostering successful outcomes. Communication:
Effectively convey complex information to diverse audiences and mentor others. Adaptability:
Lead teams through change and encourage a culture receptive to new directions. Leadership:
Drive ownership of team initiatives and collaborate in decision-making. Teamwork:
Build and enhance collaborative environments within multiple teams. Self-Motivation:
Own personal and professional initiatives driving productive results. Skill Level Requirements Intermediate proficiency in overseeing projects and ensuring resource efficiency. Intermediate ability to document and manage project specifications aligning with business objectives. Intermediate capability to design and maintain robust systems and solutions. Intermediate skills in scripting and programming for automation and software solutions. Intermediate understanding of various infrastructure components and orchestration tools. Intermediate experience in developing SOWs and enhancing professional services revenue. Intermediate experience in large-scale IT projects focused on design, deployment, and configuration. Other Requirements Completed a Bachelor's Degree or applicable work experience. Minimum of 10 years in the IT Asset Management sector. Compensation The base salary for this role ranges from $110,000 to $180,000. On-target earnings (OTE), including base salary and bonus/commissions, are projected between $120,000 and $200,000. Compensation will vary based on knowledge, skills, experience, and market location. Benefits Benefits may include medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M/F/Disability/Protected Veteran Status