Smokeball
The Role
We are seeking a Salesforce guru who is passionate about streamlining business processes. You will work on the Salesforce system and collaborate closely with internal stakeholders to drive process and system improvements. If you are self-motivated, detail-oriented, and skilled at solving ambiguous problems, we want to hear from you.
This role is based out of our office in Chicago, IL.
A Typical Day Involves
Customization and testing of objects, fields, record types, page layouts, approval processes, workflows, and validation rules to meet company needs. Designing reports and dashboards to visualize key business metrics. Troubleshooting production issues promptly and providing internal support. Managing integrated business applications to ensure optimal functionality. Enforcing data governance through roles, profiles, sharing rules, permission sets, and groups. Maintaining database integrity and accuracy via regular auditing, analysis, and maintenance. Creating and maintaining documentation on processes, policies, and help materials for all users; providing internal training and ensuring workflows are followed. Proactively gathering user enhancement requests and coordinating system enhancements on a weekly, monthly, and quarterly basis. What You Bring
3+ years of experience as a Salesforce Administrator Salesforce Certified Administrator or Developer required; Salesforce Certified CPQ Specialist is a plus. Experience with programming languages such as SQL, JavaScript, HTML, and Apex. Ability to conduct thorough needs analysis and implement solutions to drive business outcomes. Excellent data management skills; experience with Salesforce Data Loader required. Strong verbal and written communication skills, with patience to coach end users and troubleshoot issues. Ability to critically review feature requests and propose alternatives as needed. Effective at managing and prioritizing multiple tasks simultaneously. Meet Your Team
Your Manager Noel Peel:
Hello, I'm Noel and I have been at Smokeball since 2015. I'm purposely not providing a title because that's not important to me; I care about how you work and getting the work done. Outside of work, I enjoy watching my favorite Rugby League team and searching for authentic Australian meals here in the US. I’ve been losing that battle, but hope persists! Life at Smokeball
Great Culture: Named 2024's 10th Best Place to Work in the Technology Industry nationwide! Work-Life Balance: 20 vacation days, 7 sick days, 3 reboot days, 10 paid holidays, birthday off, volunteer time, and more! Career Growth: Smokeball invests in our people and promotes from within. Our President started as an Account Manager! Benefits: Excellent medical coverage, 401(k) match, monthly wellness stipend, generous parental leave. Transparency: Monthly global huddles and local standups discussing company goals, updates, and new hires. The Office: Stocked kitchen with breakfast items, snacks, beverages, and games like ping-pong, billiards, pinball, and more. Free monthly massages are also provided. Fun Events: In-person happy hours, virtual game nights, family events, and more. Convenient Transit: Located in downtown Chicago, within walking distance of major transportation modes. The Values We Live By
Creating a great culture is as important as providing a great product. At Smokeball, our core values are lived daily: Caring is not optional Make it happen Deliver legendary service Innovate for the client, not the press release Be frank Keep listening, keep learning These values guide our decisions and interactions. We seek compassionate, driven, judgmental, and ego-free team members. More, more, more!
Why do we do what we do? Where did the name ‘Smokeball’ come from? How do we give back?
Learn more here . We encourage applications from anyone interested based on the responsibilities and requirements, recognizing that no one meets 100% of qualifications. You might be the culture add we seek! Smokeball is an equal opportunity employer committed to an inclusive environment. The pay range for this role is: $100,000 - 120,000 base salary.
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Customization and testing of objects, fields, record types, page layouts, approval processes, workflows, and validation rules to meet company needs. Designing reports and dashboards to visualize key business metrics. Troubleshooting production issues promptly and providing internal support. Managing integrated business applications to ensure optimal functionality. Enforcing data governance through roles, profiles, sharing rules, permission sets, and groups. Maintaining database integrity and accuracy via regular auditing, analysis, and maintenance. Creating and maintaining documentation on processes, policies, and help materials for all users; providing internal training and ensuring workflows are followed. Proactively gathering user enhancement requests and coordinating system enhancements on a weekly, monthly, and quarterly basis. What You Bring
3+ years of experience as a Salesforce Administrator Salesforce Certified Administrator or Developer required; Salesforce Certified CPQ Specialist is a plus. Experience with programming languages such as SQL, JavaScript, HTML, and Apex. Ability to conduct thorough needs analysis and implement solutions to drive business outcomes. Excellent data management skills; experience with Salesforce Data Loader required. Strong verbal and written communication skills, with patience to coach end users and troubleshoot issues. Ability to critically review feature requests and propose alternatives as needed. Effective at managing and prioritizing multiple tasks simultaneously. Meet Your Team
Your Manager Noel Peel:
Hello, I'm Noel and I have been at Smokeball since 2015. I'm purposely not providing a title because that's not important to me; I care about how you work and getting the work done. Outside of work, I enjoy watching my favorite Rugby League team and searching for authentic Australian meals here in the US. I’ve been losing that battle, but hope persists! Life at Smokeball
Great Culture: Named 2024's 10th Best Place to Work in the Technology Industry nationwide! Work-Life Balance: 20 vacation days, 7 sick days, 3 reboot days, 10 paid holidays, birthday off, volunteer time, and more! Career Growth: Smokeball invests in our people and promotes from within. Our President started as an Account Manager! Benefits: Excellent medical coverage, 401(k) match, monthly wellness stipend, generous parental leave. Transparency: Monthly global huddles and local standups discussing company goals, updates, and new hires. The Office: Stocked kitchen with breakfast items, snacks, beverages, and games like ping-pong, billiards, pinball, and more. Free monthly massages are also provided. Fun Events: In-person happy hours, virtual game nights, family events, and more. Convenient Transit: Located in downtown Chicago, within walking distance of major transportation modes. The Values We Live By
Creating a great culture is as important as providing a great product. At Smokeball, our core values are lived daily: Caring is not optional Make it happen Deliver legendary service Innovate for the client, not the press release Be frank Keep listening, keep learning These values guide our decisions and interactions. We seek compassionate, driven, judgmental, and ego-free team members. More, more, more!
Why do we do what we do? Where did the name ‘Smokeball’ come from? How do we give back?
Learn more here . We encourage applications from anyone interested based on the responsibilities and requirements, recognizing that no one meets 100% of qualifications. You might be the culture add we seek! Smokeball is an equal opportunity employer committed to an inclusive environment. The pay range for this role is: $100,000 - 120,000 base salary.
#J-18808-Ljbffr