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SmartHire

Customer Success Manager

SmartHire, Hoboken, New Jersey, us, 07030

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Our client is now hiring an experienced Customer Success Manager. The primary responsibility is to maximize the sales of our services in NYC area to existing clients These services include: Document Storage , Electronic Document Management Solutions, Data Storage, Pathology Storage and Shredding. Other key responsibilities include:

Manage and upselling to assigned client base.

Qualify, research, track and develop leads into viable opportunities

Effectively articulate the value proposition to multiple organizational levels

Develop strong business cases, proposals and presentations for sales opportunities

Negotiate the terms of agreements and close sales.

Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company

Participation in professional organizations (sales, marketing, industry associations)

Qualifications

Minimum of 3 years of consultative sales experience

Driven to succeed and excel, with a passion and enthusiasm for the business

Excels in an entrepreneurial atmosphere with constant change.

Self-motivated and self-directed

Exceptional work ethic

Independent thinker

Technical awareness -- can confidently converse with C-level contacts

Strong relationship building skills.

Proven record of exceeding quota in previous positions

Demonstrated ability to win competitive account sales.

Excellent written and oral communication skills.