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Thales DIS CPL USA, Inc. in

Senior ServiceNow Developer

Thales DIS CPL USA, Inc. in, Annapolis, Maryland, United States, 21403

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Senior ServiceNow Developer (Project Management) Location: Maryland_Remote_Worker, United States of America Thales is seeking an experienced

Senior ServiceNow Developer

to lead initiatives improving internal and external customer interactions with Client Services tools, including ServiceNow, telephony infrastructure, and integrations. The role involves developing technical architectures, proposing solutions, and collaborating with internal and external partners. The candidate will review and approve solutions, ensuring efficient implementation with minimal maintenance. Key Responsibilities Configure ServiceNow to meet business requirements regularly. Create workflow diagrams and architectural specifications for proposed improvements. Identify opportunities and propose solutions to enhance customer experience. Collaborate with project teams to analyze complex issues and recommend architectures. Identify and address issues affecting the Support Portal. Participate in scheduling and managing upgrades of tools like ServiceNow and CRM systems. Minimum Qualifications Bachelor's degree in Computer Science or related field, or equivalent experience. 4+ years of ServiceNow development or similar CRM experience. 2+ years API, Web Services, and Database experience (e.g., Oracle). 6+ years in IT support or development roles. Familiarity with AJAX, AngularJS, Jelly Scripting, MID server, REST, SOAP. We encourage candidates to join our Talent Community for future opportunities:

https://careers.thalesgroup.com/global/en/jointalentcommunity . Why Join Us? Learn more about working at Thales

here . #LI-MM1 #LI-Remote This position requires a successful background check. We are an equal opportunity employer and consider all qualified applicants without regard to protected characteristics. If you need accommodations, contact us at

talentacquisition@us.thalesgroup.com . The estimated Total Target Compensation range is between $89,523 and $166,597 USD annually, depending on various factors including experience and performance. Thales offers comprehensive benefits including health, dental, vision, retirement plans, paid holidays, and more.

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