Pasona NA
Client Services Representative I - Japanese Bilingual
Pasona NA, Los Angeles, California, United States, 90079
Client Services Representative I - Japanese Bilingual Job Num: 56328
Banking/Finance
Job Description
Position: Client Services Representative -Japanese Bilingual-
Company: Financial/Banking
Work Location: Los Angeles, CA
Work Style: Hybrid (2 days/week at the office)
Work hours: 8-5, M-F
Salary Range: $50,000-60.000 (non-exempt)
Benefits: Health, Dental, Vision, 401K, PTO and more
Our client company is looking for a Client Service Representative who will be responsible for addressing customer inquiries on cash management products or related banking services (by email or phone).
Work together and problem solve along with our product team to assist in resolving issues. Develop good knowledge of bank cash management products to provide assistance, support and customer service to TRBD sales team and corporate banking relationship managers. Develop strong knowledge of internal policies and procedures in order to effectively execute processes. Qualifications and Skills
Must be fluent in Japanese. Work Experience: More than 2 years of comparable or relevant customer service experience, preferably in banking/financial services industry. Education: BA/BS Degree preferred. Business Japanese and English language skills a must Ability to use time efficiently and effectively and remain customer service oriented while handling large volumes of customer inquiries. Ability to effectively multi-task a broad range of activities, tasks, and outcomes. Proactively follow-up on open items and work that needs to be advanced forward. Ability to clearly communicate verbally and in writing across various communication settings and styles. Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact. Ability to anticipate customer's needs. Ability to quickly learn internal policies and procedures, think independently and suggest solutions. Hybrid working: Recommend working in the office twice a week.
To apply, please send resume to itatebayashi@pasona.com
Job Details
City:
Los Angeles State:
CA Job Type:
Permanent Job Salary High:
60000.00 Salary Low:
50000.00 Languages:
English;Japanese Hours of Operation: Benefits:
Health Ins;Dental Ins;Vision Ins;401K;Life Ins;Long-term Disability;Bonus;Paid Time Off;Paid Holidays
Contact Information
Job Owner:
Ikuko Tatebayashi Job Owner Email :
itatebayashi@pasona.com
Job Description
Position: Client Services Representative -Japanese Bilingual-
Company: Financial/Banking
Work Location: Los Angeles, CA
Work Style: Hybrid (2 days/week at the office)
Work hours: 8-5, M-F
Salary Range: $50,000-60.000 (non-exempt)
Benefits: Health, Dental, Vision, 401K, PTO and more
Our client company is looking for a Client Service Representative who will be responsible for addressing customer inquiries on cash management products or related banking services (by email or phone).
Work together and problem solve along with our product team to assist in resolving issues. Develop good knowledge of bank cash management products to provide assistance, support and customer service to TRBD sales team and corporate banking relationship managers. Develop strong knowledge of internal policies and procedures in order to effectively execute processes. Qualifications and Skills
Must be fluent in Japanese. Work Experience: More than 2 years of comparable or relevant customer service experience, preferably in banking/financial services industry. Education: BA/BS Degree preferred. Business Japanese and English language skills a must Ability to use time efficiently and effectively and remain customer service oriented while handling large volumes of customer inquiries. Ability to effectively multi-task a broad range of activities, tasks, and outcomes. Proactively follow-up on open items and work that needs to be advanced forward. Ability to clearly communicate verbally and in writing across various communication settings and styles. Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact. Ability to anticipate customer's needs. Ability to quickly learn internal policies and procedures, think independently and suggest solutions. Hybrid working: Recommend working in the office twice a week.
To apply, please send resume to itatebayashi@pasona.com
Job Details
City:
Los Angeles State:
CA Job Type:
Permanent Job Salary High:
60000.00 Salary Low:
50000.00 Languages:
English;Japanese Hours of Operation: Benefits:
Health Ins;Dental Ins;Vision Ins;401K;Life Ins;Long-term Disability;Bonus;Paid Time Off;Paid Holidays
Contact Information
Job Owner:
Ikuko Tatebayashi Job Owner Email :
itatebayashi@pasona.com