Meltwater
Description
What We're Looking For: As Meltwater scales its AI-powered media, social, and consumer intelligence platform, we're hiring a Product Manager, Digests & Alerts - the daily heartbeat of insight for more than 27,000 customers. In this role you'll turn a firehose of global news and social data into crisp, context-rich updates delivered via email, Microsoft Teams, Slack, and mobile. You'll own the vision, roadmap, and outcomes for our most-used touchpoint, partnering with AI scientists, engineers, designers, and GTM teams to make every alert timely, relevant, and actionable. This is your chance to shape how businesses start their day and ensure Meltwater customers never miss the moments that matter. What You'll Do: Product Strategy & Vision:
Craft and continually refine the vision, strategy, and roadmap for Digests & Alerts. Align product goals with company OKRs and customer outcomes. Customer-Centric Discovery:
Lead user research and data analysis to uncover pain points and opportunities. Validate concepts via experiments and rapid prototyping. Execution & Delivery:
Write clear PRDs and user stories; prioritize backlogs; run agile rituals. Partner with Engineering, AI, and Design to ship high-quality, scalable features on time. Metrics & Optimization:
Define KPIs (e.g., engagement, retention, signal-to-noise ratio). Run A/B tests; analyze results; iterate to improve relevance and reduce alert fatigue. Cross-Functional Go-to-Market:
Coordinate launches with Product Marketing, Marketing, Customer Success, Sales, and Support. Produce enablement materials and drive adoption campaigns. Platform & Ecosystem Integration:
Ensure seamless integration with dashboards, reports, APIs, and third-party channels. Identify new delivery formats (push, mobile, in-app) and emerging channels. What You'll Bring: 3+ years of product management or related experience in B2B SaaS or data products Demonstrated success shipping notification, personalization, or alerting features at scale Data fluency with analytics tools (e.g., Looker, Amplitude) and basic SQL for ad hoc analysis Excellent written and verbal communication; able to convey complex ideas simply Proven ability to influence without authority and thrive in a fast-paced, cross-functional environment Experience with AI/ML-driven relevance, summarization, or ranking systems Familiarity with collaboration platforms (Microsoft Teams, Slack, Outlook add-ins, mobile push) Background in media intelligence, martech, or communications workflows What We Offer: Flexible paid time off for better work-life balance Excellent medical, dental, and vision options 401(k) match, life insurance, commuter benefits, and parental leave plans Complimentary Calm App subscription for you and your loved ones Hybrid work style within an energetic, inclusive culture focused on professional growth Base Salary of $110,000 - $146,000 USD per year + discretionary annual bonus (subject to the terms of the applicable bonus plan) Total compensation range for this position: $110,000 - $153,300 USD per year. Earnings are dependent on individual performance. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers worldwide to make better business decisions through data. We are a global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning culture fosters an environment where employees can make an impact, learn daily, feel a sense of belonging, and celebrate successes. We challenge ourselves to go big, be bold, and build best-in-class solutions. We are proud of our diverse team of 2,200+ employees across 50 locations in 25 countries. No matter where you are, you'll work with people who care about your success and support your career growth. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. Employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected status. We do not tolerate discrimination or harassment and promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds to apply and join us in our mission to drive innovation and make a positive impact.
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What We're Looking For: As Meltwater scales its AI-powered media, social, and consumer intelligence platform, we're hiring a Product Manager, Digests & Alerts - the daily heartbeat of insight for more than 27,000 customers. In this role you'll turn a firehose of global news and social data into crisp, context-rich updates delivered via email, Microsoft Teams, Slack, and mobile. You'll own the vision, roadmap, and outcomes for our most-used touchpoint, partnering with AI scientists, engineers, designers, and GTM teams to make every alert timely, relevant, and actionable. This is your chance to shape how businesses start their day and ensure Meltwater customers never miss the moments that matter. What You'll Do: Product Strategy & Vision:
Craft and continually refine the vision, strategy, and roadmap for Digests & Alerts. Align product goals with company OKRs and customer outcomes. Customer-Centric Discovery:
Lead user research and data analysis to uncover pain points and opportunities. Validate concepts via experiments and rapid prototyping. Execution & Delivery:
Write clear PRDs and user stories; prioritize backlogs; run agile rituals. Partner with Engineering, AI, and Design to ship high-quality, scalable features on time. Metrics & Optimization:
Define KPIs (e.g., engagement, retention, signal-to-noise ratio). Run A/B tests; analyze results; iterate to improve relevance and reduce alert fatigue. Cross-Functional Go-to-Market:
Coordinate launches with Product Marketing, Marketing, Customer Success, Sales, and Support. Produce enablement materials and drive adoption campaigns. Platform & Ecosystem Integration:
Ensure seamless integration with dashboards, reports, APIs, and third-party channels. Identify new delivery formats (push, mobile, in-app) and emerging channels. What You'll Bring: 3+ years of product management or related experience in B2B SaaS or data products Demonstrated success shipping notification, personalization, or alerting features at scale Data fluency with analytics tools (e.g., Looker, Amplitude) and basic SQL for ad hoc analysis Excellent written and verbal communication; able to convey complex ideas simply Proven ability to influence without authority and thrive in a fast-paced, cross-functional environment Experience with AI/ML-driven relevance, summarization, or ranking systems Familiarity with collaboration platforms (Microsoft Teams, Slack, Outlook add-ins, mobile push) Background in media intelligence, martech, or communications workflows What We Offer: Flexible paid time off for better work-life balance Excellent medical, dental, and vision options 401(k) match, life insurance, commuter benefits, and parental leave plans Complimentary Calm App subscription for you and your loved ones Hybrid work style within an energetic, inclusive culture focused on professional growth Base Salary of $110,000 - $146,000 USD per year + discretionary annual bonus (subject to the terms of the applicable bonus plan) Total compensation range for this position: $110,000 - $153,300 USD per year. Earnings are dependent on individual performance. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers worldwide to make better business decisions through data. We are a global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning culture fosters an environment where employees can make an impact, learn daily, feel a sense of belonging, and celebrate successes. We challenge ourselves to go big, be bold, and build best-in-class solutions. We are proud of our diverse team of 2,200+ employees across 50 locations in 25 countries. No matter where you are, you'll work with people who care about your success and support your career growth. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. Employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected status. We do not tolerate discrimination or harassment and promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds to apply and join us in our mission to drive innovation and make a positive impact.
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