Optum
Chief Information Officer, Home & Community Care Solutions
Optum, Eden Prairie, Minnesota, United States, 55344
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start
Caring. Connecting. Growing together.
In this leadership role, you will oversee ~1000 person global team and over a $100M technology budget. You will collaborate closely with Optum Home & Community Care leadership and other areas of the overall Optum Health business. You will be accountable for maintaining delivery velocity, supporting business growth, and providing focused leadership across engineering, architecture, and security to ensure we advance the Optum Health mission of transforming the health care experience through innovation, integration, and a relentless focus on value-based care.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Understand the overall Optum Home & Community Care Solutions (H&CCS) business strategy and translate that strategy into a technology-forward agenda
Develop key relationships across the business and contributing to business and technology strategy as a member of both the technology and business leadership teams
Actively participate in capital funding process and help make technology investment decisions (in partnership with business leaders)
Leverage a nimble, flexible, responsive and customer-centric technology model to execute the end-to-end process of delivering information services, support and technologies to both internal and external customers
Ensure a disciplined software engineering process leveraging enterprise platforms and solutions where possible and using Agile methods & a DevOps model
Identify and mentor technology leaders and maintain a high-performance team
AI & Innovation
Partner with Optum Health business leaders to identify AI opportunities within H&CCS that align with enterprise goals of providing value-based healthcare
Oversee the full lifecycle of AI assets, ensuring continuous monitoring and improvement in all the applications and tools used in H&CCS
Manage relationships with AI vendors, cloud providers, and startups, ensuring alignment with enterprise architecture and security standards
Ensure AI systems are fair, explainable, and align with ethical standards and regulatory requirements
Strategic Leadership
Evaluate and prioritize technology investments based on business impact, risk, and return
Develop and execute technology roadmap for H&CCS that aligns with Optum Health and Optum Technology broader vision
Champion strategic initiatives, such as digital transformation, modernization, and engagement; in line with Optum Technology Priorities
Act as a strategic advisor to H&CCS Leadership ,
offering insights and guidance on how technology & AI can unlock new business models while actively removing obstacles
Organizational Enablement
Adapt operating models, including talent, governance, and delivery structures, to stay agile and competitive
Engage stakeholders at all levels from Business, Technology, Security, Product, and external partners to build a culture of innovation, trust, psychological safety and continuous learning
Governance & Operations
Ensure full compliance and adherence Security and System Availability MBOs; leverage real-time monitoring systems and dashboards to monitor security, stability and system performances
Support enterprise-wide security training and awareness programs to foster a culture of compliance and accountability
Partner with Optum Health business leaders and finance to manage capital budgets and O&M budgets along with vendor relationships
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
15+ years of experience serving in a Technology leadership role
5+ years of experience working in the Healthcare industry
Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint
Demonstrated success leveraging innovative technology to meet business objectives
Proven ability to operate and effectively navigate in a highly complex, matrixed environment with a high level of collaboration
Ability to build effective working relationships with executives and key business partners to drive change agendas that transform the organization
Track record of successful collaboration with business executives on business strategy and capital planning processes
Progressive talent management experience with proven ability to successfully recruit, hire, develop and retain top talent
Demonstrated success influencing c-Suite stakeholders
Experience leading global teams of 500+ people with a focus on collaboration & development
Ability to build the right team, focus people and model/demand integrity through ambiguous times
Track record of delivering scalable and highly available systems using Agile methods and a DevOps model
Proven ability to deliver technology systems like a product with important capability additions to meet internal and external customer needs
Knowledge of security issues and associated technologies to securely protect our assets
Well versed in emerging tools to enable automation of business processes, including AI/ML, GenAI, Agentic AI, cloud computing, data analytics, SaaS solutions
Broad technology experience, including complex systems integration expertise
Experience leveraging shared technology services in a global organization
Results-oriented individual with strong influencing, problem solving and negotiation skills
Resilience and curiosity with high EQ
Preferred Qualifications:
Direct-to-consumer (B2C) technology solutions expertise
Experience working in the
Care Delivery or Home Health domain
Knowledge of Care Coordination and/or Care Management
Experience managing budgets of $50M+
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $196,600 to $337,100 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Caring. Connecting. Growing together.
In this leadership role, you will oversee ~1000 person global team and over a $100M technology budget. You will collaborate closely with Optum Home & Community Care leadership and other areas of the overall Optum Health business. You will be accountable for maintaining delivery velocity, supporting business growth, and providing focused leadership across engineering, architecture, and security to ensure we advance the Optum Health mission of transforming the health care experience through innovation, integration, and a relentless focus on value-based care.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Understand the overall Optum Home & Community Care Solutions (H&CCS) business strategy and translate that strategy into a technology-forward agenda
Develop key relationships across the business and contributing to business and technology strategy as a member of both the technology and business leadership teams
Actively participate in capital funding process and help make technology investment decisions (in partnership with business leaders)
Leverage a nimble, flexible, responsive and customer-centric technology model to execute the end-to-end process of delivering information services, support and technologies to both internal and external customers
Ensure a disciplined software engineering process leveraging enterprise platforms and solutions where possible and using Agile methods & a DevOps model
Identify and mentor technology leaders and maintain a high-performance team
AI & Innovation
Partner with Optum Health business leaders to identify AI opportunities within H&CCS that align with enterprise goals of providing value-based healthcare
Oversee the full lifecycle of AI assets, ensuring continuous monitoring and improvement in all the applications and tools used in H&CCS
Manage relationships with AI vendors, cloud providers, and startups, ensuring alignment with enterprise architecture and security standards
Ensure AI systems are fair, explainable, and align with ethical standards and regulatory requirements
Strategic Leadership
Evaluate and prioritize technology investments based on business impact, risk, and return
Develop and execute technology roadmap for H&CCS that aligns with Optum Health and Optum Technology broader vision
Champion strategic initiatives, such as digital transformation, modernization, and engagement; in line with Optum Technology Priorities
Act as a strategic advisor to H&CCS Leadership ,
offering insights and guidance on how technology & AI can unlock new business models while actively removing obstacles
Organizational Enablement
Adapt operating models, including talent, governance, and delivery structures, to stay agile and competitive
Engage stakeholders at all levels from Business, Technology, Security, Product, and external partners to build a culture of innovation, trust, psychological safety and continuous learning
Governance & Operations
Ensure full compliance and adherence Security and System Availability MBOs; leverage real-time monitoring systems and dashboards to monitor security, stability and system performances
Support enterprise-wide security training and awareness programs to foster a culture of compliance and accountability
Partner with Optum Health business leaders and finance to manage capital budgets and O&M budgets along with vendor relationships
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
15+ years of experience serving in a Technology leadership role
5+ years of experience working in the Healthcare industry
Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint
Demonstrated success leveraging innovative technology to meet business objectives
Proven ability to operate and effectively navigate in a highly complex, matrixed environment with a high level of collaboration
Ability to build effective working relationships with executives and key business partners to drive change agendas that transform the organization
Track record of successful collaboration with business executives on business strategy and capital planning processes
Progressive talent management experience with proven ability to successfully recruit, hire, develop and retain top talent
Demonstrated success influencing c-Suite stakeholders
Experience leading global teams of 500+ people with a focus on collaboration & development
Ability to build the right team, focus people and model/demand integrity through ambiguous times
Track record of delivering scalable and highly available systems using Agile methods and a DevOps model
Proven ability to deliver technology systems like a product with important capability additions to meet internal and external customer needs
Knowledge of security issues and associated technologies to securely protect our assets
Well versed in emerging tools to enable automation of business processes, including AI/ML, GenAI, Agentic AI, cloud computing, data analytics, SaaS solutions
Broad technology experience, including complex systems integration expertise
Experience leveraging shared technology services in a global organization
Results-oriented individual with strong influencing, problem solving and negotiation skills
Resilience and curiosity with high EQ
Preferred Qualifications:
Direct-to-consumer (B2C) technology solutions expertise
Experience working in the
Care Delivery or Home Health domain
Knowledge of Care Coordination and/or Care Management
Experience managing budgets of $50M+
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $196,600 to $337,100 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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