PetSmart Store Support Group, Inc.
Associate Learning Consultant
PetSmart Store Support Group, Inc., Chicago, Illinois, United States, 60290
About the Team
Our
Human Resources
team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!
About the Location
Collaborative & Flexible Work Environment:
We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.
About the Job
As an
Associate Learning Consultant , you’ll help bring PetSmart’s Learning and Development strategy to life by creating and updating training materials that support the growth of our associates across stores, distribution centers, and the home office. Your work will help build skills in areas like functional/technical skill and professional development making a real impact on our business. ESSENTIAL DUTIES AND RESPONSIBILITIES: Update existing training content (eLearnings, job aids, presentations) to keep it accurate and relevant. Revise and rewrite materials to improve clarity and effectiveness. Proofread and review content created by other team members. Assist in designing, developing, and delivering training solutions for different parts of the business. Lead small-scale projects when needed, with support from senior team members. Provide administrative support for team-hosted learning events, including scheduling, logistics coordination, and participant communication. Manage a shared inbox to respond to questions from learners and leaders in a timely and professional manner. Collaborate with teammates and business partners to build effective learning tools. Handle multiple projects with overlapping deadlines. Respond to requests and feedback in a timely, professional manner. Stay flexible and adapt to changing priorities and business needs. Ensure training materials are high-quality, engaging, and aligned with business goals. Help create implementation plans that support long-term success and a great learner experience. Other duties as assigned. EDUCATION & EXPERIENCE: Bachelor’s degree in Instructional Design, Education, or a related field preferred. 1–3 years of experience in designing and facilitating training is preferred. Experience in retail, distribution, or corporate environments is a plus. Strong communication and writing skills. Ability to manage multiple tasks and meet deadlines. Creative problem-solving and critical thinking. Passion for learning and continuous improvement. Comfortable working in a fast-paced, collaborative environment. Familiarity with Microsoft Office (Word, PowerPoint, Excel). Experience with tools like Adobe Creative Suite, Articulate Storyline, Vyond, or Canva is a bonus. CERTIFICATES, LICENSES, REGISTRATIONS: None PHYSICAL DEMANDS and WORK ENVIRONMENT: The physical demands and work environment are characteristic of those found in a typical office environment. Reasonable accommodations may be made to enable those with disabilities to perform essential functions.
About the Culture
At PetSmart, we work hard to create a culture where
every associate feels like they truly belong
and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil’ Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #Life
A
tPetSmart here:
https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart:
https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here:
https://benefits.petsmart.com/ If you don't already live in the Phoenix area here's a guide to the area:
Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
#J-18808-Ljbffr
Our
Human Resources
team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!
About the Location
Collaborative & Flexible Work Environment:
We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.
About the Job
As an
Associate Learning Consultant , you’ll help bring PetSmart’s Learning and Development strategy to life by creating and updating training materials that support the growth of our associates across stores, distribution centers, and the home office. Your work will help build skills in areas like functional/technical skill and professional development making a real impact on our business. ESSENTIAL DUTIES AND RESPONSIBILITIES: Update existing training content (eLearnings, job aids, presentations) to keep it accurate and relevant. Revise and rewrite materials to improve clarity and effectiveness. Proofread and review content created by other team members. Assist in designing, developing, and delivering training solutions for different parts of the business. Lead small-scale projects when needed, with support from senior team members. Provide administrative support for team-hosted learning events, including scheduling, logistics coordination, and participant communication. Manage a shared inbox to respond to questions from learners and leaders in a timely and professional manner. Collaborate with teammates and business partners to build effective learning tools. Handle multiple projects with overlapping deadlines. Respond to requests and feedback in a timely, professional manner. Stay flexible and adapt to changing priorities and business needs. Ensure training materials are high-quality, engaging, and aligned with business goals. Help create implementation plans that support long-term success and a great learner experience. Other duties as assigned. EDUCATION & EXPERIENCE: Bachelor’s degree in Instructional Design, Education, or a related field preferred. 1–3 years of experience in designing and facilitating training is preferred. Experience in retail, distribution, or corporate environments is a plus. Strong communication and writing skills. Ability to manage multiple tasks and meet deadlines. Creative problem-solving and critical thinking. Passion for learning and continuous improvement. Comfortable working in a fast-paced, collaborative environment. Familiarity with Microsoft Office (Word, PowerPoint, Excel). Experience with tools like Adobe Creative Suite, Articulate Storyline, Vyond, or Canva is a bonus. CERTIFICATES, LICENSES, REGISTRATIONS: None PHYSICAL DEMANDS and WORK ENVIRONMENT: The physical demands and work environment are characteristic of those found in a typical office environment. Reasonable accommodations may be made to enable those with disabilities to perform essential functions.
About the Culture
At PetSmart, we work hard to create a culture where
every associate feels like they truly belong
and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil’ Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #Life
A
tPetSmart here:
https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart:
https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here:
https://benefits.petsmart.com/ If you don't already live in the Phoenix area here's a guide to the area:
Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
#J-18808-Ljbffr