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Mindlance

Senior Project Manager

Mindlance, Charlotte, North Carolina, United States, 28245

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Title: Project Manager Location: Charlotte, NC Duration: 12 months

Project Name:

IFM-X Fraud

Description : Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

Fraud technology capabilities significantly drive the client experience across all channels. s the fraud landscape and threat continues to evolve, we must urgently enhance our fraud capabilities across detection, prevention and resolution, including validation of identity, with client experience as a significant focus. Role Responsibilities: (What they will be doing)

Provides oversight and leadership on multiple concurrent projects/programs of varying size. Works closely with, and provides direction to technology leads to support program needs. Ensures that program activities are on a path to deliver benefits realization. Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements. Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes. Readily recognizes solution and determines at what point issues require escalation to management. Leads teams or multiple teams of internal and/or external resources on a project basis. nalyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues. Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

Experience implementing large/complex initiatives across a matrix organization. Financial Services experience. Bachelor's degree in a relevant field, or an equivalent combination of education and work experience. Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables. bility to bring clarity to ambiguous assignments. Demonstrated executive level verbal and written communication skills. Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project) Plus/Nice to Have Skills/Prior Experiences: (The Hiring Manager DOES NOT require these skills/ prior experience. However, candidates with any of these will be looked at first.)

Prior experience with client a plus, however not required. Bachelor Degree: (Required, Preferred or Not Required)

Required

EEO

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."