InterSources
IT Project Manager-Public Safety Systems Replacement
InterSources, Cedar Rapids, Iowa, United States, 52404
Title:
IT Project Manager-Public Safety Systems Replacement Location:
CITY OF CEDAR RAPIDS, 101 1st St SE, Cedar Rapids, IA 52401 On-site:
Onsite with some Hybrid schedule and travel Duration:
18 to 30 Months
The Client is seeking a dedicated IT Project Manager to lead the replacement of its Public Safety Software System. This is an onsite position that requires a final onsite interview.
Job Description: The Client is seeking a dedicated and experienced
IT Project Manager
to lead the full lifecycle implementation of a mission-critical
Public Safety Software System . This major initiative includes the replacement of the
Computer-Aided Dispatch (CAD) ,
Records Management System (RMS) , and
Jail Management System (JMS)
serving law enforcement, fire, and emergency services. The successful candidate will be responsible for driving this multi-agency, multi-year effort from planning through implementation and stabilization.
This high-impact role requires technical competence, organizational discipline, and the ability to collaborate across jurisdictions-including Police, Fire, Sheriff's Office, and IT-as well as with vendor partners.
The position offers some hybrid work flexibility , but
onsite presence will be required as dictated by the project phase , including workshops, vendor demos, stakeholder meetings, testing, and go-live support. There may be periods where
onsite attendance is expected five days per week . Candidates must be able to reliably commute to client location as needed.
The Client will not cover travel or relocation expenses
for non-local applicants.
Key Responsibilities
Lead the end-to-end implementation
of new public safety systems, including:
Managing the
Request for Proposal (RFP)
process from planning through vendor selection. Partnering with a
third-party consultant
to develop detailed technical and functional requirements. Ensuring alignment between business processes and system capabilities-requiring a
keen eye for business workflows
and the ability to
translate operational needs into clear technology expectations .
Develop and manage comprehensive project plans
including timelines, budgets, deliverables, risks, and communication strategies. Coordinate with diverse stakeholder groups , including public safety leadership, dispatch teams, jail staff, city/county IT, legal, procurement, and external vendors. Facilitate the
definition of system requirements , workflows, integrations, and success metrics based on stakeholder input and industry standards. Manage
interdependencies between RMS, JMS, and CAD modules , including interfaces with state and federal systems (e.g., NCIC, NIBRS). Oversee
change management
efforts, including communication, end-user training, go-live readiness, and post-implementation support. Monitor performance indicators and
escalate issues proactively
to ensure on-time, on-budget delivery with minimal operational disruption. Ensure proper documentation, reporting, and
compliance with CJIS security standards
and public safety data requirements. Minimum Qualifications
Bachelor's degree
in Information Technology, Public Administration, Criminal Justice, Business, or a related field. 5+ years of project management experience
with complex software or enterprise system implementations. Demonstrated success managing large-scale, cross-departmental or multi-agency projects, preferably in the public sector. Familiarity with
public safety operations , including dispatch, incident reporting, and detention workflows. Proficient in Microsoft Project, SharePoint, Teams, and Office/M365 tools. Experience managing third-party vendors and software integrators. Preferred Qualifications
PMP and/or ITIL certification
are highly desirable. Previous experience implementing
CAD/RMS/JMS platforms
(e.g., Hexagon, Tyler, CentralSquare, Motorola/Spillman, etc.). Familiarity with
CJIS compliance , NCIC requirements, and incident-based reporting standards. Experience using
SmartSheet
as a project management platform, or demonstrated ability to quickly adopt new tools (SmartSheet is the City's preferred PM tool). Ability to thrive in high-pressure environments requiring
calm, confidence, and clarity . Skilled in
translating technical concepts
for non-technical stakeholders. Special Requirements
Must pass
local law enforcement background check
prior to employment. Must obtain
NCIC certification
within 3 months of hire (training provided). Must be available for
occasional off-hours coordination
tied to cutovers, testing, and public safety operational windows. Skill Required
Bachelor's degree in Information Technology, Public Administration, Criminal Justice, Business, or a related field.
Required 4 Years Previous experience implementing CAD/RMS/JMS platforms (e.g., Hexagon, Tyler, CentralSquare, Motorola/Spillman, etc.).
Highly desired 5 Years Familiarity with CJIS compliance, NCIC requirements, and incident-based reporting standards.
Highly desired 5 Years PMP and/or ITIL certification H ighly desired 5 Years Minimum of 5+ years of project management experience with complex software or enterprise system implementations.
Required 5 Years Demonstrated success managing large-scale, cross-departmental or multi-agency projects, preferably in the public sector.
Required 5 Years Familiarity with public safety operations, including dispatch, incident reporting, and detention workflows.
Required 5 Years Proficient in Microsoft Project, SharePoint, Teams, and Office/M365 tools.
Required 5 Years Experience managing third-party vendors and software integrators.
Required 5 Years Experience using SmartSheet as a project management platform, or demonstrated ability to quickly adopt new tools
Highly desired 5 Years Ability to thrive in high-pressure environments requiring calm, confidence, and clarity.
Highly desired 5 Years Skilled in translating technical concepts for non-technical stakeholders.
Highly desired 5 Years
About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
IT Project Manager-Public Safety Systems Replacement Location:
CITY OF CEDAR RAPIDS, 101 1st St SE, Cedar Rapids, IA 52401 On-site:
Onsite with some Hybrid schedule and travel Duration:
18 to 30 Months
The Client is seeking a dedicated IT Project Manager to lead the replacement of its Public Safety Software System. This is an onsite position that requires a final onsite interview.
Job Description: The Client is seeking a dedicated and experienced
IT Project Manager
to lead the full lifecycle implementation of a mission-critical
Public Safety Software System . This major initiative includes the replacement of the
Computer-Aided Dispatch (CAD) ,
Records Management System (RMS) , and
Jail Management System (JMS)
serving law enforcement, fire, and emergency services. The successful candidate will be responsible for driving this multi-agency, multi-year effort from planning through implementation and stabilization.
This high-impact role requires technical competence, organizational discipline, and the ability to collaborate across jurisdictions-including Police, Fire, Sheriff's Office, and IT-as well as with vendor partners.
The position offers some hybrid work flexibility , but
onsite presence will be required as dictated by the project phase , including workshops, vendor demos, stakeholder meetings, testing, and go-live support. There may be periods where
onsite attendance is expected five days per week . Candidates must be able to reliably commute to client location as needed.
The Client will not cover travel or relocation expenses
for non-local applicants.
Key Responsibilities
Lead the end-to-end implementation
of new public safety systems, including:
Managing the
Request for Proposal (RFP)
process from planning through vendor selection. Partnering with a
third-party consultant
to develop detailed technical and functional requirements. Ensuring alignment between business processes and system capabilities-requiring a
keen eye for business workflows
and the ability to
translate operational needs into clear technology expectations .
Develop and manage comprehensive project plans
including timelines, budgets, deliverables, risks, and communication strategies. Coordinate with diverse stakeholder groups , including public safety leadership, dispatch teams, jail staff, city/county IT, legal, procurement, and external vendors. Facilitate the
definition of system requirements , workflows, integrations, and success metrics based on stakeholder input and industry standards. Manage
interdependencies between RMS, JMS, and CAD modules , including interfaces with state and federal systems (e.g., NCIC, NIBRS). Oversee
change management
efforts, including communication, end-user training, go-live readiness, and post-implementation support. Monitor performance indicators and
escalate issues proactively
to ensure on-time, on-budget delivery with minimal operational disruption. Ensure proper documentation, reporting, and
compliance with CJIS security standards
and public safety data requirements. Minimum Qualifications
Bachelor's degree
in Information Technology, Public Administration, Criminal Justice, Business, or a related field. 5+ years of project management experience
with complex software or enterprise system implementations. Demonstrated success managing large-scale, cross-departmental or multi-agency projects, preferably in the public sector. Familiarity with
public safety operations , including dispatch, incident reporting, and detention workflows. Proficient in Microsoft Project, SharePoint, Teams, and Office/M365 tools. Experience managing third-party vendors and software integrators. Preferred Qualifications
PMP and/or ITIL certification
are highly desirable. Previous experience implementing
CAD/RMS/JMS platforms
(e.g., Hexagon, Tyler, CentralSquare, Motorola/Spillman, etc.). Familiarity with
CJIS compliance , NCIC requirements, and incident-based reporting standards. Experience using
SmartSheet
as a project management platform, or demonstrated ability to quickly adopt new tools (SmartSheet is the City's preferred PM tool). Ability to thrive in high-pressure environments requiring
calm, confidence, and clarity . Skilled in
translating technical concepts
for non-technical stakeholders. Special Requirements
Must pass
local law enforcement background check
prior to employment. Must obtain
NCIC certification
within 3 months of hire (training provided). Must be available for
occasional off-hours coordination
tied to cutovers, testing, and public safety operational windows. Skill Required
Bachelor's degree in Information Technology, Public Administration, Criminal Justice, Business, or a related field.
Required 4 Years Previous experience implementing CAD/RMS/JMS platforms (e.g., Hexagon, Tyler, CentralSquare, Motorola/Spillman, etc.).
Highly desired 5 Years Familiarity with CJIS compliance, NCIC requirements, and incident-based reporting standards.
Highly desired 5 Years PMP and/or ITIL certification H ighly desired 5 Years Minimum of 5+ years of project management experience with complex software or enterprise system implementations.
Required 5 Years Demonstrated success managing large-scale, cross-departmental or multi-agency projects, preferably in the public sector.
Required 5 Years Familiarity with public safety operations, including dispatch, incident reporting, and detention workflows.
Required 5 Years Proficient in Microsoft Project, SharePoint, Teams, and Office/M365 tools.
Required 5 Years Experience managing third-party vendors and software integrators.
Required 5 Years Experience using SmartSheet as a project management platform, or demonstrated ability to quickly adopt new tools
Highly desired 5 Years Ability to thrive in high-pressure environments requiring calm, confidence, and clarity.
Highly desired 5 Years Skilled in translating technical concepts for non-technical stakeholders.
Highly desired 5 Years
About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.