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Hassan & Sons, Inc.

Customer Service Representative

Hassan & Sons, Inc., Chico, California, us, 95976

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Accounts Receivable/ Customer Service Representative

We are looking for a skilled, self- assured accounts receivable clerk who can maintain all customer accounts and provide administrative and clerical services.

Main Job and Task Responsibilities

: answer phones and direct inquires to the correct department collection of overdue invoices maintain up-to-date billing system generate and send out invoices follow up on, collect and allocate payments carry out billing, collection and reporting activities according to specific deadlines perform account reconciliations monitor customer account details for non-payments, delayed payments and other irregularities research and resolve payment discrepancies generate age analysis review AR aging to ensure compliance maintain accounts receivable customer files and records follow established procedures for processing receipts, cash etc. prepare bank deposits investigate and resolve customer inquiries process adjustments develop a recovery system and initiate collection efforts communicate with customers via phone, email, mail or personally assist with month-end closing Requirements

high school diploma or equivalent high degree of accuracy and attention to detail proven working experience as accounts receivable clerk ability to calculate, post and manage accounting figures and financial records data entry skills along with a knack for numbers hands-on experience in operating spreadsheets proficiency in English and in MS Office customer service orientation and negotiation skill