Jobs via Dice
1 day ago Be among the first 25 applicants
job summary:
Our client in Iowa City is seeking a Technical Support Analyst focused in netowk and systems support for a long term contract. This is 100% on-site in Iowa City.
IT Support Analyst position is a contract position with a duration lasting up to 12 months. This position will provide basic level support migrating voice communication services to a new VoIP platform. The work schedule will primarily be an 8-hour workday, starting between 7:00 a.m. and 9:00 a.m., Monday through Friday. Primary duties will be provisioning, testing, installing, documenting, and supporting basic voice communication end points - including both hard and soft phones.
Experience Requirements:
Experience (typically 6 months to 1 year) supporting an IT environment (preferably a a VoIP communications platform) Problem-solving skills and the ability to quickly learn new software
location: Coralville, Iowa
job type: Contract
salary: $20 - 25 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
Performs voice communication system migration activities utilizing various management tools and techniques Provisions voice communication end points with a high level of accuracy Tests and installs voice communication end points; independently troubleshoots issues and escalates issues when necessary Provides customer support and training on voice communications at time of installation Creates and maintains documentation on voice communication systems, services, and inventory Works within a centrally managed enterprise IT environment Interacts professionally and respectfully with all levels of organization personnel Works closely and collaboratively with peer technicians and other project teams to promote consistent and excellent service delivery
The essential functions of this role include:
standing for 8 hours at one time working weekends
qualifications:
Experience level: Experienced Minimum 1 year of experience Education: Associates
skills:
VoIP Desktop Support Voice Communications Technical Support Avaya
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Support Analyst jobs in
Coralville, IA . IT Support Analyst OR IT Support Consultant - Extended Technical Support (Multiple Openings)
Cedar Rapids, IA $20.00-$40.00 3 weeks ago Support Services Specialist - Care Coordination Division
Systems Analyst, Research Services - Specified Term
Pharmacy Support Services Specialist (Hybrid) Offsite Integrated Pharmacy Services Center Campus
Instructional Serv Specialist (Training Coordinator) - Training, Operations & Administrative Support Team (TOAST) - Patient Financial Services (PFS)
Systems Analyst OR Systems Administrator, Research Services
Biomedical Technician / Equipment Support Specialist - Level III
Iowa City, IA $50,000.00-$65,000.00 1 month ago Image Support File Management Specialist
Family Support Specialist - Social Worker
HVAC Field Support Specialist - Cedar Rapids, IA
Seasonal, Operations Technical Specialist
Family Support Specialist - Social Services
Cedar Rapids, IA $93,600.00-$105,000.00 1 week ago Cedar Rapids, IA $75,000.00-$118,000.00 1 week ago Credit Analyst - Experienced Professional
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Our client in Iowa City is seeking a Technical Support Analyst focused in netowk and systems support for a long term contract. This is 100% on-site in Iowa City.
IT Support Analyst position is a contract position with a duration lasting up to 12 months. This position will provide basic level support migrating voice communication services to a new VoIP platform. The work schedule will primarily be an 8-hour workday, starting between 7:00 a.m. and 9:00 a.m., Monday through Friday. Primary duties will be provisioning, testing, installing, documenting, and supporting basic voice communication end points - including both hard and soft phones.
Experience Requirements:
Experience (typically 6 months to 1 year) supporting an IT environment (preferably a a VoIP communications platform) Problem-solving skills and the ability to quickly learn new software
location: Coralville, Iowa
job type: Contract
salary: $20 - 25 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
Performs voice communication system migration activities utilizing various management tools and techniques Provisions voice communication end points with a high level of accuracy Tests and installs voice communication end points; independently troubleshoots issues and escalates issues when necessary Provides customer support and training on voice communications at time of installation Creates and maintains documentation on voice communication systems, services, and inventory Works within a centrally managed enterprise IT environment Interacts professionally and respectfully with all levels of organization personnel Works closely and collaboratively with peer technicians and other project teams to promote consistent and excellent service delivery
The essential functions of this role include:
standing for 8 hours at one time working weekends
qualifications:
Experience level: Experienced Minimum 1 year of experience Education: Associates
skills:
VoIP Desktop Support Voice Communications Technical Support Avaya
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Support Analyst jobs in
Coralville, IA . IT Support Analyst OR IT Support Consultant - Extended Technical Support (Multiple Openings)
Cedar Rapids, IA $20.00-$40.00 3 weeks ago Support Services Specialist - Care Coordination Division
Systems Analyst, Research Services - Specified Term
Pharmacy Support Services Specialist (Hybrid) Offsite Integrated Pharmacy Services Center Campus
Instructional Serv Specialist (Training Coordinator) - Training, Operations & Administrative Support Team (TOAST) - Patient Financial Services (PFS)
Systems Analyst OR Systems Administrator, Research Services
Biomedical Technician / Equipment Support Specialist - Level III
Iowa City, IA $50,000.00-$65,000.00 1 month ago Image Support File Management Specialist
Family Support Specialist - Social Worker
HVAC Field Support Specialist - Cedar Rapids, IA
Seasonal, Operations Technical Specialist
Family Support Specialist - Social Services
Cedar Rapids, IA $93,600.00-$105,000.00 1 week ago Cedar Rapids, IA $75,000.00-$118,000.00 1 week ago Credit Analyst - Experienced Professional
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr