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Hexagon AB

Application Engineer II, Service

Hexagon AB, Novi, Michigan, United States, 48377

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Hexagons Manufacturing Intelligence division is seeking an

Applications Engineer II

to join our team. In this role, you will be responsible for supporting customers and internal teams by demonstrating, implementing, and training on Hexagons CAM and CNC solutionsspecifically focusing on

SurfCAM

software. Youll serve as a key technical expert, working closely with sales, product, and engineering teams to ensure customers optimize their machining processes and achieve maximum value from Hexagon technologies. What You'll Do

Deliver technical support and post-sales assistance to customers using

SurfCAM

software Conduct software demonstrations, training sessions, and on-site implementations Create and optimize CNC programs and machining processes for various industries Collaborate with sales teams on customer visits, trade shows, and technical presentations Troubleshoot customer issues and escalate to product teams as needed Assist in the development of technical documentation, training materials, and application notes Keep current with new product features, machining technologies, and industry trends Qualifications

Required: Associates or Bachelors degree in Mechanical Engineering, Manufacturing Technology, or related field (or equivalent experience) 2+ years of experience in CNC programming or CAM applications Experience with CAD software (e.g., SolidWorks, AutoCAD, etc.) Solid understanding of G-code, CNC machine tools, and machining principles (milling, turning, etc.) Strong communication and presentation skills Willingness to travel up to 50-60% for customer visits and trade shows Preferred: Proficiency in SurfCAM software Prior experience in a customer-facing role (support, training, or sales engineering) Familiarity with Hexagon products or other CAM/CAE software Remote setting with occasional visits to customer sites and factory environments. Moderate travel (up to 50%) required. Frequent computer and equipment use; occasional lifting of up to 50 lbs. Regular communication with internal and external stakeholders. What We Offer

Competitive salary with performance-based bonuses. Comprehensive medical, dental, and vision insurance. Health Savings Account (HSA) and Flexible Spending Accounts (FSA). 401(k) with generous employer match. Paid Time Off (PTO), Paid Parental Leave, and Tuition Reimbursement. Employee Assistance Program and robust career development opportunities. Join a company investing 15% of its revenue in R&D and innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous ensuring a scalable, sustainable future. Hexagons Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter. #J-18808-Ljbffr