Kroger
Join to apply for the
WINE STEWARD
role at
Kroger 1 day ago Be among the first 25 applicants Join to apply for the
WINE STEWARD
role at
Kroger Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Promote trust and respect among associates Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about Inform customers of wine specials Provide customers with products that they have requested Recommend wine items to customers to ensure they get the products they want and need Assist customers with pairing of wine and other items such as meat, cheeses, desserts Collaborate with store chef for wine tastings and other programs featuring wines Stay current with present, future, seasonal and special ads Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Second language (speaking, reading and/or writing) Knowledge of imported and domestic varieties, the flavor profiles and how they are made Knowledge of industry trends in specialty wines and beers as they relate to the consumer Experience working with wine and beer Retail experience Second language (speaking, reading and/or writing) High school education or equivalent Must be 21 years of age Ability to handle stressful situations Effective communication skills Knowledge of basic math Pass wine test once employed Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Retail Referrals increase your chances of interviewing at Kroger by 2x Get notified about new Sommelier jobs in
Washington, MI . Hazel Park, MI $180,000.00-$200,000.00 6 days ago St Clair Shores, MI $17.50-$18.50 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
WINE STEWARD
role at
Kroger 1 day ago Be among the first 25 applicants Join to apply for the
WINE STEWARD
role at
Kroger Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Promote trust and respect among associates Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about Inform customers of wine specials Provide customers with products that they have requested Recommend wine items to customers to ensure they get the products they want and need Assist customers with pairing of wine and other items such as meat, cheeses, desserts Collaborate with store chef for wine tastings and other programs featuring wines Stay current with present, future, seasonal and special ads Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Second language (speaking, reading and/or writing) Knowledge of imported and domestic varieties, the flavor profiles and how they are made Knowledge of industry trends in specialty wines and beers as they relate to the consumer Experience working with wine and beer Retail experience Second language (speaking, reading and/or writing) High school education or equivalent Must be 21 years of age Ability to handle stressful situations Effective communication skills Knowledge of basic math Pass wine test once employed Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Retail Referrals increase your chances of interviewing at Kroger by 2x Get notified about new Sommelier jobs in
Washington, MI . Hazel Park, MI $180,000.00-$200,000.00 6 days ago St Clair Shores, MI $17.50-$18.50 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr