Boar's Head Resort
Pro Shop Attendant - Birdwood Golf
Boar's Head Resort, Charlottesville, Virginia, United States, 22903
Job Description
Job Description Description: We are seeking a Pro Shop Attendant to join our team. This position will support management with the daily operations of the golf shop, including but not limited to handling point-of-sale (POS) transactions, booking tee time reservations, assisting members and guests, merchandising, and ensuring a welcoming and professional atmosphere. The ideal candidate will provide excellent customer service and contribute to delivering an exceptional golf experience.
WORK ENVIRONMENT: Work indoors behind the Pro Shop counter 95% of the time and outside 5% of the time.
ESSENTIAL JOB FUNCTIONS: • Present a professional operation as the first point of contact to any guest, including professional demeanor when answering phone calls • Operate the tee time management and point of sales system through Agilysys Golf • Actively sell merchandise on the Pro Shop floor • Clean, stock, fold, hang and straighten the merchandise in the Pro Shop • Adhere to all financial and Resort policies with regards to handling various payment methods used by guests and members • Communicate tee time changes and necessary information to the Starter’s table • Assist Outside Service Representatives as needed • Contribute to overall resort team effort by completing additional duties as assigned • Understand and follow all Boar’s Head standards and procedures according to Forbes Travel Guide Service Standards and AAA 4 Diamond Service Expectations • Assist with duties of Outside Service Representative as needed Requirements: Essential: • Ability to work a flexible schedule, including holidays, weekends and nights if needed. • Ability to learn how to operate the point of sales and tee time management systems. • Excellent customer service skills both in person and on the telephone. • Ability to work independently or as part of a team. • Ability to prioritize and work in a fast paced environment. • Ability to follow instructions. • At least 18 years old. • High school diploma.
Desirable: • Previous customer service experience. • Previous experience working in a Pro Shop. • Knowledgeable about the game of golf and golfer's needs.
Job Description Description: We are seeking a Pro Shop Attendant to join our team. This position will support management with the daily operations of the golf shop, including but not limited to handling point-of-sale (POS) transactions, booking tee time reservations, assisting members and guests, merchandising, and ensuring a welcoming and professional atmosphere. The ideal candidate will provide excellent customer service and contribute to delivering an exceptional golf experience.
WORK ENVIRONMENT: Work indoors behind the Pro Shop counter 95% of the time and outside 5% of the time.
ESSENTIAL JOB FUNCTIONS: • Present a professional operation as the first point of contact to any guest, including professional demeanor when answering phone calls • Operate the tee time management and point of sales system through Agilysys Golf • Actively sell merchandise on the Pro Shop floor • Clean, stock, fold, hang and straighten the merchandise in the Pro Shop • Adhere to all financial and Resort policies with regards to handling various payment methods used by guests and members • Communicate tee time changes and necessary information to the Starter’s table • Assist Outside Service Representatives as needed • Contribute to overall resort team effort by completing additional duties as assigned • Understand and follow all Boar’s Head standards and procedures according to Forbes Travel Guide Service Standards and AAA 4 Diamond Service Expectations • Assist with duties of Outside Service Representative as needed Requirements: Essential: • Ability to work a flexible schedule, including holidays, weekends and nights if needed. • Ability to learn how to operate the point of sales and tee time management systems. • Excellent customer service skills both in person and on the telephone. • Ability to work independently or as part of a team. • Ability to prioritize and work in a fast paced environment. • Ability to follow instructions. • At least 18 years old. • High school diploma.
Desirable: • Previous customer service experience. • Previous experience working in a Pro Shop. • Knowledgeable about the game of golf and golfer's needs.