Patient Care Coordinator

Benefits:

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Bonus based on performance

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Paid time off

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Wellness resources

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Job Summary

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We are seeking a friendly and service-oriented Chiropractic Assistant-Patient Care Coordinator to join the team at our thriving pediatric and family wellness practice. As a Patient Care Coordinator, you will assist the Chiropractor with patient care and ensure the office runs smoothly. Responsibilities include scheduling appointments, answering phone calls/emails, greeting patients as they arrive with a friendly smile, and creating engaging social media content. If you are organized, friendly, and dedicated to providing a high level of customer care, we would like to meet you.

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Location: 420 E 15th St Bldg B Charlotte NC 28206 Hours: M/W 8:45am-6pm T/TH 8:45am-12:30pm F 8:45am-2:00pm

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Responsibilities

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Patient Interaction:

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Scheduling patient appointments and managing the office calendar.

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Greeting patients and families, ensuring a welcoming experience.

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Assisting with patient care coordination and follow-up.

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Administrative Tasks:

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Handling phone calls, emails, and inquiries in a professional manner.

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Managing patient records and ensuring confidentiality.

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Processing payments and managing financial transactions.

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Social Media Content Creation:

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Creating engaging content for our social media platforms to promote services and connect with our community.

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Collaborating with the team to develop creative campaigns and share patient success stories (with consent).

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Office Maintenance:

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Ensuring the office remains clean, organized, and fully stocked with necessary supplies.

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Assisting with setup and cleanup for patient care sessions.

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Qualifications

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Previous experience in a healthcare, administrative, or customer service role preferred.

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Excellent verbal and written communication skills

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Strong interpersonal and organizational skills.

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Proficiency in scheduling software, social media platforms, and basic office equipment.

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Ability to multitask and thrive in a dynamic, family-friendly environment.

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Commitment of 2+ years

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How to Apply: If you are passionate about helping families and thrive in a collaborative setting, we’d love to hear from you. To move forward in the application process, please complete the following steps:

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1. Video Submission: Please record a short video (2-3 minutes) addressing: Why you are interested in the Patient Care Coordinator position. Why you believe you would be the best fit for this role. You may upload your video to a platform such as Google Drive, Dropbox, or YouTube (with the link set to “public” or “unlisted”) and share the link with us.

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2. Questionnaire: Fill out JotForms questions Copy this link-->

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3. Phone Interview Availability: Provide 2-3 time slots when you would be available for a phone interview.

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Application Submission Instructions Please send everything to : Your video link, your Jotform questions, and your available time slots for the phone interview. If you have any questions or need assistance with any part of the application, feel free to reach out. We look forward to learning more about you!