Jennie Stuart Medical Center

Family Health Burley Certified Medical Assistant/ Medical Assistant - Full Time

Jennie Stuart Medical Center, Hopkinsville

Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition.

Required Skills

Customer Services:

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Welcoming patients and visitors.
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Answering and referring inquiries within scope of practice.
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Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
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Maintains communication between medical staff, administrative staff, and/or patient/families.
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Clinical Services:

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Maintains and updates medical records.
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Appointment Scheduling.
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Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
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Scans and uploads patient clinical documents into medical chart.
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Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
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Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
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As directed by medical provider and within scope of practice, provide patient education.
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Environmental Services:

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Ensures all equipment in exams and surgical rooms are clean and properly set up.
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Contributes to the overall cleanliness and appearance of personal work space and department.
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Monitors clinical supply levels in exam rooms and stock room and requests when needed.
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Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
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Required Experience

Minimum Education: Graduate of a medical assistant program

Work Experience: Previous experience in medical practice is preferred

Required License/ Certification/Registration: Basic Life Support Certification

Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred

Skills:

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Communication Excellence
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Knowledge and ability to work in accordance with accepted clinical standards
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Ability to work tactfully and effectively with patients, family members, other employees and physicians.
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Administering medications to include injections
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Collecting lab samples
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Wound care
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Word Processing / Computer
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Strong customer service
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Multi-tasking
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Time Management
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Organization
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Attention to Detail
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Professionalism / Positive Attitude
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Quality Focus
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Adaptability
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