Integrated Resources
IT Project Analyst/Manager
Integrated Resources, Chapel Hill, North Carolina, United States, 27517
Job Title:
IT Project Analyst/Manager Job Location:
Chapel Hill, NC (Onsite) Job Type:
11 Months (High Possibility of Extension)
Job Description: Position Summary / Primary Purpose of Position: This position serves as Energy Services' IT Project Analyst, collaborating with technical engineers and acting as a technical liaison with other IT entities on campus.
Key Responsibilities:
Provide IT technical expertise and consultation to Energy Services managers, engineers, and staff Serve as a subject matter expert for the department in designing systems infrastructure to resolve recurring issues Provide technical consultation and project management on complex IT projects Assist with the installation, modification, or enhancement of utility operating and control systems Coordinate IT planning with department leadership, Finance & Operations IT, ITS, and other campus stakeholders Assist with Energy Services IT resource planning and budget development Provide expert-level troubleshooting and problem-solving for complex technical issues Learn and apply new technologies, equipment behaviors, and diagnostic methods quickly Manage multiple assignments while maintaining strong attention to detail
Minimum Education and Experience Requirements:
Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, or a closely related field from an appropriately accredited institution
and
three (3) years of experience in operations analysis and design, systems programming, or a related area OR Bachelor's degree in any field from an appropriately accredited institution
and
four (4) years of related experience OR Associate's degree in Computer Information Technology, Computer Engineering Technology, or Networking Technology
and
five (5) years of relevant experience OR An equivalent combination of education and experience All degrees must be awarded by appropriately accredited institutions.
Required Qualifications, Competencies, and Experience:
Experience supporting and maintaining large-scale, mission-critical systems Ability to think clearly and make sound decisions under pressure Strong communication and interpersonal skills for collaboration across teams Ability to remain professional and composed in high-pressure or sensitive situations
Technical & Operational Requirements:
Must be able to legally operate a motor vehicle throughout the Town of Chapel Hill Safe use of hand tools, including power drills and cutting equipment Ability to identify and mitigate safety hazards (physical, electrical, chemical, biological, etc.) Availability to respond to emergencies when not on official leave
Work Conditions & Expectations:
May require work during off-hours, weekends, or holidays based on needs Frequent interaction with vendors, technical staff, and campus employees Must communicate courteously and professionally in all situations
Preferred Qualifications, Competencies, and Experience:
Minimum 3 years of experience with:
Microsoft Active Directory in a medium-to-large enterprise Microsoft desktop and server operating systems
Strong knowledge of:
DNS, DHCP, VLANs, firewall rule configuration Group Policy management and implementation
Proficiency in Microsoft SCCM, including:
Software/update deployment Application/package creation and distribution
Scripting and programming experience with:
PowerShell C# JavaScript
Experience working with SQL Server:
Writing/optimizing queries Understanding of table structures
Web application development knowledge for troubleshooting and maintenance
Special Physical / Mental Requirements:
Must be able to:
Lift/move up to 50 pounds with or without accommodation Work in extreme weather (heat, cold, sun, rain, wind) Travel across the campus and surrounding areas, often on foot Use hand tools (e.g., screwdrivers, wire cutters) Perform tasks on ladders or in enclosed spaces
Work may occur in construction/renovation areas; PPE will be provided Appropriate clothing (full-length pants, closed-toe shoes) required at all times May work in environments such as:
Hospitals Chemical and radiation storage facilities Warehouses High-traffic parking areas
Must be able to distinguish colors and shapes accurately for technical work
IT Project Analyst/Manager Job Location:
Chapel Hill, NC (Onsite) Job Type:
11 Months (High Possibility of Extension)
Job Description: Position Summary / Primary Purpose of Position: This position serves as Energy Services' IT Project Analyst, collaborating with technical engineers and acting as a technical liaison with other IT entities on campus.
Key Responsibilities:
Provide IT technical expertise and consultation to Energy Services managers, engineers, and staff Serve as a subject matter expert for the department in designing systems infrastructure to resolve recurring issues Provide technical consultation and project management on complex IT projects Assist with the installation, modification, or enhancement of utility operating and control systems Coordinate IT planning with department leadership, Finance & Operations IT, ITS, and other campus stakeholders Assist with Energy Services IT resource planning and budget development Provide expert-level troubleshooting and problem-solving for complex technical issues Learn and apply new technologies, equipment behaviors, and diagnostic methods quickly Manage multiple assignments while maintaining strong attention to detail
Minimum Education and Experience Requirements:
Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, or a closely related field from an appropriately accredited institution
and
three (3) years of experience in operations analysis and design, systems programming, or a related area OR Bachelor's degree in any field from an appropriately accredited institution
and
four (4) years of related experience OR Associate's degree in Computer Information Technology, Computer Engineering Technology, or Networking Technology
and
five (5) years of relevant experience OR An equivalent combination of education and experience All degrees must be awarded by appropriately accredited institutions.
Required Qualifications, Competencies, and Experience:
Experience supporting and maintaining large-scale, mission-critical systems Ability to think clearly and make sound decisions under pressure Strong communication and interpersonal skills for collaboration across teams Ability to remain professional and composed in high-pressure or sensitive situations
Technical & Operational Requirements:
Must be able to legally operate a motor vehicle throughout the Town of Chapel Hill Safe use of hand tools, including power drills and cutting equipment Ability to identify and mitigate safety hazards (physical, electrical, chemical, biological, etc.) Availability to respond to emergencies when not on official leave
Work Conditions & Expectations:
May require work during off-hours, weekends, or holidays based on needs Frequent interaction with vendors, technical staff, and campus employees Must communicate courteously and professionally in all situations
Preferred Qualifications, Competencies, and Experience:
Minimum 3 years of experience with:
Microsoft Active Directory in a medium-to-large enterprise Microsoft desktop and server operating systems
Strong knowledge of:
DNS, DHCP, VLANs, firewall rule configuration Group Policy management and implementation
Proficiency in Microsoft SCCM, including:
Software/update deployment Application/package creation and distribution
Scripting and programming experience with:
PowerShell C# JavaScript
Experience working with SQL Server:
Writing/optimizing queries Understanding of table structures
Web application development knowledge for troubleshooting and maintenance
Special Physical / Mental Requirements:
Must be able to:
Lift/move up to 50 pounds with or without accommodation Work in extreme weather (heat, cold, sun, rain, wind) Travel across the campus and surrounding areas, often on foot Use hand tools (e.g., screwdrivers, wire cutters) Perform tasks on ladders or in enclosed spaces
Work may occur in construction/renovation areas; PPE will be provided Appropriate clothing (full-length pants, closed-toe shoes) required at all times May work in environments such as:
Hospitals Chemical and radiation storage facilities Warehouses High-traffic parking areas
Must be able to distinguish colors and shapes accurately for technical work