Computer World Services
Telecom Specialist
Computer World Services, Morrisville, North Carolina, United States, 27560
Job Description
Computer World Services Corp (CWS) is seeking an experienced
Telecom Specialist
to manage and support telecommunications and network systems, with a specialization in Cisco hardware and services. This role also involves Dell hardware repair, WAN/LAN infrastructure management, and network performance monitoring. The ideal candidate will be experienced in hardware engineering, troubleshooting, and providing production support to maintain a reliable and efficient network environment.
Key Tasks and Responsibilities
Network Engineering and Support
Support the installation, implementation, troubleshooting, and maintenance of WANs and LANs. Assist in designing and managing WAN infrastructure and related processes. Perform day-to-day operations and provide second-level problem identification, diagnosis, and resolution for network issues. Support the dispatch and coordination of circuit and hardware vendors for problem resolution. Escalate and communicate network status updates to management and internal customers. Hardware Engineering and Repairs
Perform Dell hardware repairs and support related systems and devices. Troubleshoot, maintain, and repair network hardware to ensure smooth operations. Infrastructure and Cabling
Provide support for cabling and infrastructure setup, maintenance, and optimization. Ensure adherence to infrastructure standards and best practices. Network Performance Monitoring
Monitor and optimize network performance using tools such as
SolarWinds . Ensure efficient and secure operation of network systems and related devices. Documentation and Technical Support
Maintain detailed documentation of network configurations, hardware setups, and processes. Provide technical consultation to internal teams and assist with training when needed. Job Requirements:
Education & Experience
Education
Bachelor's degree in Computer Science, Information Technology Management, Engineering, or a related field. Four years of relevant experience may substitute for the educational requirement. Experience
Minimum 5-7 years of experience in network installation, troubleshooting, and maintenance. Hands-on experience with WAN and LAN infrastructure design and management. Proven track record in Dell hardware repairs and support. Technical Skills
Proficient in Cisco hardware and services. Strong understanding of communication protocols, network architectures, and software systems. Experience with network performance monitoring tools like
SolarWinds . Knowledge of cabling and infrastructure support best practices. Certifications
CCNA, CCNP Preferred ITIL certification v4 preferred. Security Clearance
Ability to obtain Public Trust clearance. Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Potential hybrid work available for this position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at
[email protected] .
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Job Snapshot
Employee Type Full-Time
Location Morrisville, NC (Onsite)
Job Type Government - Federal, Information Technology
Experience Not Specified
Date Posted 08/09/2025
Job ID 4484/3386/23490
Apply to this job. Think you're the perfect candidate?
Computer World Services Corp (CWS) is seeking an experienced
Telecom Specialist
to manage and support telecommunications and network systems, with a specialization in Cisco hardware and services. This role also involves Dell hardware repair, WAN/LAN infrastructure management, and network performance monitoring. The ideal candidate will be experienced in hardware engineering, troubleshooting, and providing production support to maintain a reliable and efficient network environment.
Key Tasks and Responsibilities
Network Engineering and Support
Support the installation, implementation, troubleshooting, and maintenance of WANs and LANs. Assist in designing and managing WAN infrastructure and related processes. Perform day-to-day operations and provide second-level problem identification, diagnosis, and resolution for network issues. Support the dispatch and coordination of circuit and hardware vendors for problem resolution. Escalate and communicate network status updates to management and internal customers. Hardware Engineering and Repairs
Perform Dell hardware repairs and support related systems and devices. Troubleshoot, maintain, and repair network hardware to ensure smooth operations. Infrastructure and Cabling
Provide support for cabling and infrastructure setup, maintenance, and optimization. Ensure adherence to infrastructure standards and best practices. Network Performance Monitoring
Monitor and optimize network performance using tools such as
SolarWinds . Ensure efficient and secure operation of network systems and related devices. Documentation and Technical Support
Maintain detailed documentation of network configurations, hardware setups, and processes. Provide technical consultation to internal teams and assist with training when needed. Job Requirements:
Education & Experience
Education
Bachelor's degree in Computer Science, Information Technology Management, Engineering, or a related field. Four years of relevant experience may substitute for the educational requirement. Experience
Minimum 5-7 years of experience in network installation, troubleshooting, and maintenance. Hands-on experience with WAN and LAN infrastructure design and management. Proven track record in Dell hardware repairs and support. Technical Skills
Proficient in Cisco hardware and services. Strong understanding of communication protocols, network architectures, and software systems. Experience with network performance monitoring tools like
SolarWinds . Knowledge of cabling and infrastructure support best practices. Certifications
CCNA, CCNP Preferred ITIL certification v4 preferred. Security Clearance
Ability to obtain Public Trust clearance. Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Potential hybrid work available for this position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at
[email protected] .
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Job Snapshot
Employee Type Full-Time
Location Morrisville, NC (Onsite)
Job Type Government - Federal, Information Technology
Experience Not Specified
Date Posted 08/09/2025
Job ID 4484/3386/23490
Apply to this job. Think you're the perfect candidate?