Odyssey Behavioral Healthcare
Evening Office Coordinator
Odyssey Behavioral Healthcare, Los Angeles, California, United States, 90001
Office Coordinator
Schedule: Tuesday through Thursday, 5:00 PM to 9:00 PM Why You Will Love Working With Us! Clearview Outpatient West LA (90064) provides unique, superior, evidence-based mental health treatment not traditionally available within the care continuum especially for individuals with complex psychiatric conditions. We offer long-term, sustainable solutions to achieve optimal levels of health and independence. Compensation Range: $25.00 -$30.00 per hour (depending on level and location) How You Will Contribute: The Office Coordinator provides customer service and support for day-to-day operations for our outpatient behavioral health center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, facilitating client intake/admissions process, medical records management, quality assurance, facility management, and supporting administrative functions, including various reporting. Essential Responsibilities: Exemplifies our 5 Star Service to clients, team members, referents, and families. Greets clients and guests in a warm and welcoming manner. Ensures facility is clean, safe, and well presented. Conducts medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements. Facilitates communications with the admissions team, Executive Director, and clinical team as needed for each admission. Assists with the admissions process, creates client's medical record, and provides new client orientation. Tracks and maintains a variety of reports in a timely and accurate manner. Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines. Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff. Qualifications: What We Are Seeking: Education and Experience: Position requires a High School degree or equivalent in combined education and experience, Bachelor's degree preferred, and a minimum of two years of administrative experience in a behavioral health or medical setting. Knowledge of behavioral health terminology and experience with Salesforce CRM or other client relationship management software preferred. Experience working with physicians, therapists, and other clinicians strongly preferred. Other Requirements: A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles. State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by Livescan fingerprint checks. Exemptions offered. For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. Clearview Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."
Schedule: Tuesday through Thursday, 5:00 PM to 9:00 PM Why You Will Love Working With Us! Clearview Outpatient West LA (90064) provides unique, superior, evidence-based mental health treatment not traditionally available within the care continuum especially for individuals with complex psychiatric conditions. We offer long-term, sustainable solutions to achieve optimal levels of health and independence. Compensation Range: $25.00 -$30.00 per hour (depending on level and location) How You Will Contribute: The Office Coordinator provides customer service and support for day-to-day operations for our outpatient behavioral health center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, facilitating client intake/admissions process, medical records management, quality assurance, facility management, and supporting administrative functions, including various reporting. Essential Responsibilities: Exemplifies our 5 Star Service to clients, team members, referents, and families. Greets clients and guests in a warm and welcoming manner. Ensures facility is clean, safe, and well presented. Conducts medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements. Facilitates communications with the admissions team, Executive Director, and clinical team as needed for each admission. Assists with the admissions process, creates client's medical record, and provides new client orientation. Tracks and maintains a variety of reports in a timely and accurate manner. Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines. Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff. Qualifications: What We Are Seeking: Education and Experience: Position requires a High School degree or equivalent in combined education and experience, Bachelor's degree preferred, and a minimum of two years of administrative experience in a behavioral health or medical setting. Knowledge of behavioral health terminology and experience with Salesforce CRM or other client relationship management software preferred. Experience working with physicians, therapists, and other clinicians strongly preferred. Other Requirements: A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles. State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by Livescan fingerprint checks. Exemptions offered. For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. Clearview Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."