Comerica
Testing & Support Analyst I
The LTS Testing and Support Analyst I position supports Lending and Trade Services day-to-day activities related to services, systems, software, and other products. This role includes test planning, test execution, and user support for the various Lending and Trade Services systems. Position Responsibilities:
Test Planning and Execution
Collaborate with Business Partners to identify that all standard test cases are accounted for in each application for all processing steps and actions. Attend meetings with project lead and business units to identify testing needs for projects. Develop test scripts and plans to track business requirements and maintain test scripts are up to date. Execute test scripts and plans. Monitor, report, and assist in defect resolution for all projects. Support
Manage LTS Outage email/playbook with Projects and Support team for implementations that impact supported applications. Assist in the development of the Testing & Support Dashboard, this may include providing information, creating graphs, and/or updating the dashboard. Manage day to day end user support. Subject Matter Expert / Small Projects
Review business processes and recommend changes that will improve efficiencies and best business practices. Collaborate with management and LTS Project Team to provide recommendations and expertise on new initiatives. Serve as a subject matter expert (SME) on department committees and task forces representing the clients' interests relative to related systems and technology. Other duties as assigned.
The LTS Testing and Support Analyst I position supports Lending and Trade Services day-to-day activities related to services, systems, software, and other products. This role includes test planning, test execution, and user support for the various Lending and Trade Services systems. Position Responsibilities:
Test Planning and Execution
Collaborate with Business Partners to identify that all standard test cases are accounted for in each application for all processing steps and actions. Attend meetings with project lead and business units to identify testing needs for projects. Develop test scripts and plans to track business requirements and maintain test scripts are up to date. Execute test scripts and plans. Monitor, report, and assist in defect resolution for all projects. Support
Manage LTS Outage email/playbook with Projects and Support team for implementations that impact supported applications. Assist in the development of the Testing & Support Dashboard, this may include providing information, creating graphs, and/or updating the dashboard. Manage day to day end user support. Subject Matter Expert / Small Projects
Review business processes and recommend changes that will improve efficiencies and best business practices. Collaborate with management and LTS Project Team to provide recommendations and expertise on new initiatives. Serve as a subject matter expert (SME) on department committees and task forces representing the clients' interests relative to related systems and technology. Other duties as assigned.