Public Health Management Corporation
Front Desk Receptionist
Public Health Management Corporation, Philadelphia, Pennsylvania, United States, 19102
Front Desk Receptionist
PHMC is proud to be a leader in public health. PHMC requires that all employees are fully COVID-19 vaccinated by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers. RESPONSIBILITIES: Greet, assist, and direct all PHMC clients and guests between the hours of 8:30am-5pm. Answer and route incoming calls using a multi-line phone system; provide accurate information or redirect inquiries appropriately. Maintain awareness of PHMCs programs, services, and affiliate organizations to effectively address public and internal inquiries. Take detailed, timely messages and ensure follow up as needed. Maintain a clean, organized, and welcoming reception area at all times. Manage voicemail system: check messages daily and forward to appropriate departments promptly. Assist with maintaining employee and department directories. Prepare monthly Program Contacts Information Spreadsheet for the Facilities Team. Prepare Managing Director's expense reports. Process departmental invoices, ensuring timely coding and submission. Monitor and order department office supplies. Assist with conference center room scheduling and coordination at both 1500 Market and 4601 Market, ensuring proper use and setup. Communicate with mail room teams at both sites to relay changes in conference room configurations and ensure timely support. Provide clerical/administrative support. Assist with additional projects as needed. Skills: Comfortable working independently and collaboratively as part of a team. Ability to prioritize, multi-task, and manage competing demands in a fast-paced environment. Ability to exercise judgment, discretion, and problem-solving under pressure. Strong organizational and time management skills. Strong interpersonal and communication skills. Strong ability to work in a fast-paced environment and maintain grace while under pressure. Punctuality and reliability are musts. Experience: 1 year administrative experience required, experience working in a human services organization preferred, experience working in a fast-paced environment preferred, as well as experience operating multi-line phone system. Education Requirement: Associate Degree preferred, Bachelors Degree a plus, minimum of a high school diploma required. Salary is commensurate with experience. PHMC is an Equal Opportunity and E-Verify Employer.
PHMC is proud to be a leader in public health. PHMC requires that all employees are fully COVID-19 vaccinated by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers. RESPONSIBILITIES: Greet, assist, and direct all PHMC clients and guests between the hours of 8:30am-5pm. Answer and route incoming calls using a multi-line phone system; provide accurate information or redirect inquiries appropriately. Maintain awareness of PHMCs programs, services, and affiliate organizations to effectively address public and internal inquiries. Take detailed, timely messages and ensure follow up as needed. Maintain a clean, organized, and welcoming reception area at all times. Manage voicemail system: check messages daily and forward to appropriate departments promptly. Assist with maintaining employee and department directories. Prepare monthly Program Contacts Information Spreadsheet for the Facilities Team. Prepare Managing Director's expense reports. Process departmental invoices, ensuring timely coding and submission. Monitor and order department office supplies. Assist with conference center room scheduling and coordination at both 1500 Market and 4601 Market, ensuring proper use and setup. Communicate with mail room teams at both sites to relay changes in conference room configurations and ensure timely support. Provide clerical/administrative support. Assist with additional projects as needed. Skills: Comfortable working independently and collaboratively as part of a team. Ability to prioritize, multi-task, and manage competing demands in a fast-paced environment. Ability to exercise judgment, discretion, and problem-solving under pressure. Strong organizational and time management skills. Strong interpersonal and communication skills. Strong ability to work in a fast-paced environment and maintain grace while under pressure. Punctuality and reliability are musts. Experience: 1 year administrative experience required, experience working in a human services organization preferred, experience working in a fast-paced environment preferred, as well as experience operating multi-line phone system. Education Requirement: Associate Degree preferred, Bachelors Degree a plus, minimum of a high school diploma required. Salary is commensurate with experience. PHMC is an Equal Opportunity and E-Verify Employer.