AdventHealth
Patient Service RepresentativeWoodridge, IL
AdventHealth, Woodridge, Illinois, United States, 60517
Patient Service Representative - UChicago Medicine AdventHealth Great Lakes General Surgery/Wound Care
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The role you'll contribute: Looking for a detailed-oriented, dedicated, professional with knowledge in healthcare, able to multi-task within busy OBGYN offices. Travel required between the Bolingbrook and Aurora locations. The value you'll bring to the team: Greeting patients to complete check in/out process. Obtaining demographic and financial information for scheduling/ registration process. Collecting payments for co-pays, self-pay, and additional balances. Answering Five 9 calls in a timely manner and completing queue call backs. Assisting with completing prior-authorizations for in-office and hospital procedures. Assisting with WQ's and On Base. Additional administrative duties as needed. Provide great customer service to all patients, staff and vendors within the organization. Qualifications The expertise and experiences you'll need to succeed: High School Grad or Equiv Required One or more years of Work Experience Required Medical office experience preferred Experience with surgical prior authorization and referrals preferred Medical Terminology Epic Knowledge Typing/Data Entry Insurance Verification Prior-Auth Experience Multi-tasker This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The role you'll contribute: Looking for a detailed-oriented, dedicated, professional with knowledge in healthcare, able to multi-task within busy OBGYN offices. Travel required between the Bolingbrook and Aurora locations. The value you'll bring to the team: Greeting patients to complete check in/out process. Obtaining demographic and financial information for scheduling/ registration process. Collecting payments for co-pays, self-pay, and additional balances. Answering Five 9 calls in a timely manner and completing queue call backs. Assisting with completing prior-authorizations for in-office and hospital procedures. Assisting with WQ's and On Base. Additional administrative duties as needed. Provide great customer service to all patients, staff and vendors within the organization. Qualifications The expertise and experiences you'll need to succeed: High School Grad or Equiv Required One or more years of Work Experience Required Medical office experience preferred Experience with surgical prior authorization and referrals preferred Medical Terminology Epic Knowledge Typing/Data Entry Insurance Verification Prior-Auth Experience Multi-tasker This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.