Aston Carter
Collections Specialist in Lenexa
The Collections Specialist plays a critical role in ensuring timely and accurate payments from an assigned customer base. This position requires adherence to collection policies to optimize efforts and maintain a high standard of payment accuracy. Responsibilities
Generate a high volume of outbound collection outreaches daily via email and voice calls. Engage and promptly notify management of any customer's unwillingness to pay according to their payment terms. Maintain over 90% of accounts receivable at 3%. Pull a daily aging report for the assigned customer base and contact customers with past due balances greater than 30 days. Document collection efforts, payment status, billing issues, and resolution status. Communicate with customers in a courteous and professional manner. Document collection efforts in the company ERP system. Provide additional support to other departments when necessary to resolve customer issues. Respond to credit hold queues in a timely manner to avoid customer delays at the counter or delivery of the order. Monitor assigned shared accounts receivable credit department email inbox. Essential Skills
Experience in collection and accounts receivable management. Proficiency in handling collection calls. 3-5 years of B2B collections experience. Intermediate proficiency in Microsoft Excel. Additional Skills & Qualifications
High school diploma or equivalent. Work Environment
The position follows a hybrid work model, with in-office work required from Tuesday to Thursday once training is complete. Standard working hours are from 8 AM to 5 PM. Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Lenexa, KS. Application Deadline
This position is anticipated to close on Aug 22, 2025.
The Collections Specialist plays a critical role in ensuring timely and accurate payments from an assigned customer base. This position requires adherence to collection policies to optimize efforts and maintain a high standard of payment accuracy. Responsibilities
Generate a high volume of outbound collection outreaches daily via email and voice calls. Engage and promptly notify management of any customer's unwillingness to pay according to their payment terms. Maintain over 90% of accounts receivable at 3%. Pull a daily aging report for the assigned customer base and contact customers with past due balances greater than 30 days. Document collection efforts, payment status, billing issues, and resolution status. Communicate with customers in a courteous and professional manner. Document collection efforts in the company ERP system. Provide additional support to other departments when necessary to resolve customer issues. Respond to credit hold queues in a timely manner to avoid customer delays at the counter or delivery of the order. Monitor assigned shared accounts receivable credit department email inbox. Essential Skills
Experience in collection and accounts receivable management. Proficiency in handling collection calls. 3-5 years of B2B collections experience. Intermediate proficiency in Microsoft Excel. Additional Skills & Qualifications
High school diploma or equivalent. Work Environment
The position follows a hybrid work model, with in-office work required from Tuesday to Thursday once training is complete. Standard working hours are from 8 AM to 5 PM. Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Lenexa, KS. Application Deadline
This position is anticipated to close on Aug 22, 2025.