Pine Street Inn
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Relief Men's Shelter Counselor
role at
Pine Street Inn 1 month ago Be among the first 25 applicants Join to apply for the
Relief Men's Shelter Counselor
role at
Pine Street Inn Get AI-powered advice on this job and more exclusive features. Description
Description
SCHEDULE:
As needed. Essential position during weather or other emergencies
Pays $21.40 per hour DOE
LOCATION:
444 Harrison Ave, Boston MA
Summary Of The Position
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements
QUALIFICATIONS:
Education/Training
High School diploma or GED
Knowledge/Experience
Minimum of one (1) year of experience in the Human Services field
Physical Abilities/Skills
Ability to stand for long periods of time Ability to stretch, bend and lift up to (twenty-five) 25 lbs Ability to assist guests up and down stairs, and in-and-out of wheelchairs Ability to respond quickly to emergencies
Mental Abilities/Skills
Ability to respond safely, quickly, and calmly in emergencies and to emergency situations Ability to use good judgement in stressful or emotionally charged situations The sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuse Ability to be resilient in difficult and ambiguous situations Ability to handle multiple assignments Ability to communicate clearly both verbally and in writing Ability to comprehend and apply Motivational Interviewing and Trauma-Informed Care skills Ability to communicate/speak (as well as to listen) in a non-judgmental manner
Preferred
Valid MA driver’s license in good standing Bilingual English/Spanish Administering Narcan and in a work setting Knowledge in the areas of addiction, recovery, and mental illness Knowledge of issues pertaining to the homeless Knowledge of area resources
Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
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Relief Men's Shelter Counselor
role at
Pine Street Inn 1 month ago Be among the first 25 applicants Join to apply for the
Relief Men's Shelter Counselor
role at
Pine Street Inn Get AI-powered advice on this job and more exclusive features. Description
Description
SCHEDULE:
As needed. Essential position during weather or other emergencies
Pays $21.40 per hour DOE
LOCATION:
444 Harrison Ave, Boston MA
Summary Of The Position
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements
QUALIFICATIONS:
Education/Training
High School diploma or GED
Knowledge/Experience
Minimum of one (1) year of experience in the Human Services field
Physical Abilities/Skills
Ability to stand for long periods of time Ability to stretch, bend and lift up to (twenty-five) 25 lbs Ability to assist guests up and down stairs, and in-and-out of wheelchairs Ability to respond quickly to emergencies
Mental Abilities/Skills
Ability to respond safely, quickly, and calmly in emergencies and to emergency situations Ability to use good judgement in stressful or emotionally charged situations The sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuse Ability to be resilient in difficult and ambiguous situations Ability to handle multiple assignments Ability to communicate clearly both verbally and in writing Ability to comprehend and apply Motivational Interviewing and Trauma-Informed Care skills Ability to communicate/speak (as well as to listen) in a non-judgmental manner
Preferred
Valid MA driver’s license in good standing Bilingual English/Spanish Administering Narcan and in a work setting Knowledge in the areas of addiction, recovery, and mental illness Knowledge of issues pertaining to the homeless Knowledge of area resources
Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
Job function Other Industries Non-profit Organizations Referrals increase your chances of interviewing at Pine Street Inn by 2x Get notified about new Counselor jobs in
Boston, MA . Canton, MA $47,155.00-$47,155.00 5 months ago Sharon, MA $47,133.00-$66,560.00 2 months ago Cambridge, MA $50,000.00-$55,000.00 2 months ago 2025 Summer School Programs - School Counselor, Grades K-12
Boston, MA $44,000.00-$52,000.00 3 months ago Boston, MA $47,890.00-$65,848.75 3 days ago Wrentham, MA $47,155.00-$47,155.00 8 months ago 2025 Summer School Program - School Counselor
Tewksbury, MA $52,000.00-$54,080.00 7 months ago 25-26 Special Education School Adjustment Counselor (1 Year Appointment)
International Admissions Counselor - Boston
Overnight Shelter Counselor, Yawkey House
Assistant Residential Counselor (Chatham)
Residential Counselor Supportive Housing
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr