ICONMA
Our Client, a Software company, is looking for a Business Analyst III for their Indianapolis, IN/Hybrid location.
Responsibilities:
Create/Support the documentation (process flows, user guides, enablement materials, requirements) across key projects. Write technical requirements and document change management/enablement content for key projects. Write and maintain operational playbooks. Create Test Coverage and Test Scripts for UAT. Participate in UAT Test Execution. Ability to Triage system issues and engage the right folks to resolve. Design solutions that can be implemented with minimal disruption to supporting systems, and that are cost-effective. Ensure solutions are scalable and flexible to meet future business needs. Anticipate the needs of stakeholders affected by process change and ensure that proposed changes represent the best overall fit for the organization. Participate in discussions with cross-functional stakeholders to understand business pain points, align on strategy, and recommend the path forward. Partner with key stakeholders to launch new tools/processes, define success metrics, and publish project outcomes. Seek opportunities for process improvements through automation or integration of systems.
Requirements:
4 - 5+ years of operational responsibilities related to SAAS models preferred (sales compensation experience is a plus). Demonstrated success in driving projects forward successfully to completion. Must have skills: Strong technical/analytical skills with an ability to pull and manipulate data in Access, Excel, Python, SQL/SOQL Server, or equivalent tools. Bachelor's degree is required Business Analyst or equivalent technical experience is nice to have. Effective influencer, communication, and interpersonal skills; great listener Detail-oriented, process-driven, and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team. Strong desire to help others and intellectual curiosity about people and organization issues. Understanding of database infrastructure and database concepts UAT test script creation and execution Prior skills in Test Scripts, execution, process documentation
Why Should You Apply?
Health Benefits Referral Program Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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Responsibilities:
Create/Support the documentation (process flows, user guides, enablement materials, requirements) across key projects. Write technical requirements and document change management/enablement content for key projects. Write and maintain operational playbooks. Create Test Coverage and Test Scripts for UAT. Participate in UAT Test Execution. Ability to Triage system issues and engage the right folks to resolve. Design solutions that can be implemented with minimal disruption to supporting systems, and that are cost-effective. Ensure solutions are scalable and flexible to meet future business needs. Anticipate the needs of stakeholders affected by process change and ensure that proposed changes represent the best overall fit for the organization. Participate in discussions with cross-functional stakeholders to understand business pain points, align on strategy, and recommend the path forward. Partner with key stakeholders to launch new tools/processes, define success metrics, and publish project outcomes. Seek opportunities for process improvements through automation or integration of systems.
Requirements:
4 - 5+ years of operational responsibilities related to SAAS models preferred (sales compensation experience is a plus). Demonstrated success in driving projects forward successfully to completion. Must have skills: Strong technical/analytical skills with an ability to pull and manipulate data in Access, Excel, Python, SQL/SOQL Server, or equivalent tools. Bachelor's degree is required Business Analyst or equivalent technical experience is nice to have. Effective influencer, communication, and interpersonal skills; great listener Detail-oriented, process-driven, and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team. Strong desire to help others and intellectual curiosity about people and organization issues. Understanding of database infrastructure and database concepts UAT test script creation and execution Prior skills in Test Scripts, execution, process documentation
Why Should You Apply?
Health Benefits Referral Program Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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