Hope Services
Support Specialist - Supported Living Services
Hope Services, Santa Cruz, California, us, 95061
Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.
Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and received a Gold Seal of Transparency from Guidestar, along with a perfect 100/100 rating in categories like financial health, leadership and adaptability, and culture and community from Charity Navigator.
Salary: $5,720.00 per month
Support Specialist - Summary
Responsible for implementing and documenting progress towards consumer goals, promoting self-reliance and independence. Supervise assigned roommates/companions. Ensure consumer protection, rights, grievance procedures, fair hearings, and incident reporting. Support Specialist - Essential Functions
The following are key responsibilities of the position: Ensure adequate staffing through scheduling, recruitment, hiring, training, and orientation of staff and volunteers. Supervise staff in consumer households. Provide 1:1 support in consumers' homes and communities as per Personal Plans. Support on 24-hour pager. Assist in the Circle of Support and Person-Centered Planning Process. Facilitate and develop the Circle of Support to build relationships with clients, families, friends, neighbors, and staff. Act as an advocate for consumers. Develop and expand consumer participation in community activities; schedule outreach rides. Complete required documentation, incident reports, case recordings, billing, and medication monitoring systems. Assist consumers in finding housing, roommates, and needed supports. Maintain client records, progress reports, and billing documentation. Maintain professional relationships with consumers, families, medical providers, and community members. Represent HOPE in the community. Act as a mandated abuse reporter. Perform other duties to ensure program efficiency. Qualifications Required
Bachelor's Degree in rehabilitation, social sciences, special education, health, public administration, social work, or related field, plus 3 years of relevant experience or equivalent combination of education and experience. Knowledge and Skills
Knowledge of community services Implement ISP objectives Knowledge of client rights and advocacy Understanding of housing markets and transportation Health & Safety considerations Environmental Conditions
Extensive driving, exposure to climatic conditions, occasional night and weekend work, lifting supplies, walking, standing, visual and auditory acuity, community-based work, and occasional stair climbing. Ability to work independently and with others, and to produce work using computers. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services values employee engagement. Join us! Visit
www.hopeservices.org
to learn more about us and the people we serve. Hope Services is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees, regardless of race, color, religion, national or social origin, sex, age, disability, HIV status, sexual orientation, gender identity, marital status, military service, family status, or other characteristics.
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Responsible for implementing and documenting progress towards consumer goals, promoting self-reliance and independence. Supervise assigned roommates/companions. Ensure consumer protection, rights, grievance procedures, fair hearings, and incident reporting. Support Specialist - Essential Functions
The following are key responsibilities of the position: Ensure adequate staffing through scheduling, recruitment, hiring, training, and orientation of staff and volunteers. Supervise staff in consumer households. Provide 1:1 support in consumers' homes and communities as per Personal Plans. Support on 24-hour pager. Assist in the Circle of Support and Person-Centered Planning Process. Facilitate and develop the Circle of Support to build relationships with clients, families, friends, neighbors, and staff. Act as an advocate for consumers. Develop and expand consumer participation in community activities; schedule outreach rides. Complete required documentation, incident reports, case recordings, billing, and medication monitoring systems. Assist consumers in finding housing, roommates, and needed supports. Maintain client records, progress reports, and billing documentation. Maintain professional relationships with consumers, families, medical providers, and community members. Represent HOPE in the community. Act as a mandated abuse reporter. Perform other duties to ensure program efficiency. Qualifications Required
Bachelor's Degree in rehabilitation, social sciences, special education, health, public administration, social work, or related field, plus 3 years of relevant experience or equivalent combination of education and experience. Knowledge and Skills
Knowledge of community services Implement ISP objectives Knowledge of client rights and advocacy Understanding of housing markets and transportation Health & Safety considerations Environmental Conditions
Extensive driving, exposure to climatic conditions, occasional night and weekend work, lifting supplies, walking, standing, visual and auditory acuity, community-based work, and occasional stair climbing. Ability to work independently and with others, and to produce work using computers. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services values employee engagement. Join us! Visit
www.hopeservices.org
to learn more about us and the people we serve. Hope Services is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees, regardless of race, color, religion, national or social origin, sex, age, disability, HIV status, sexual orientation, gender identity, marital status, military service, family status, or other characteristics.
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